Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Infrastructure Service Management
Good to have skills : Account Management
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate Full time education for 15 years

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic service and acting as a software detective to ensure smooth functioning of the systems. Roles & Responsibilities: - Provide technical support for critical business systems, identifying and resolving issues in a timely manner. - Collaborate with cross-functional teams to ensure seamless functioning of the systems. - Develop and maintain documentation related to system configurations, processes, and procedures. - Participate in incident management and problem management processes to ensure timely resolution of issues. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of Infrastructure Service Management. - Good To Have Skills: Experience in Account Management. - Experience in incident management and problem management processes. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills.

Graduate Full time education for 15 years

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