Posted:
8/5/2024, 11:08:21 AM
Location(s):
North Carolina, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Sales & Account Management
Job Description:
Job Profile Summary
The strategic function is to create and manage long-term relationships with customers. Account professionals work as trusted advisors to shape solutions and solve our customers' most critical business problems. Develops relationships with clients to create synergy between client needs and effective business solutions. Build new business.
Members of this job family are accountable for overall profitable growth and exceptional delivery.
Essential Job Functions
• Manage and nurture client relationships, ensuring that solutions are tailored to meet client needs and drive long-term customer satisfaction.
• Collaborate with cross-functional teams to support the delivery of solutions, focusing on profitable growth.
• Provide support and mentorship to account executives and managers, helping them meet their targets.
• Participate in the development and execution of account strategies, including identifying upsell and cross-sell opportunities.
• Serve as a key point of contact for clients, offering insights and guidance as a trusted advisor.
• Prepare and deliver client reports and proposals to highlight the value of our services.
• Regularly analyze market dynamics and adjust account strategies accordingly.
• Contribute to the organization's presence at industry events and conferences.
Basic Qualifications
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 8+ years of relevant work experience in industry, with a minimum of 3+ years in a similar role
• Demonstrated success in account leadership roles, achieving sales and revenue targets and nurturing client relationships
• Strong leadership and strategic planning abilities, effective communication skills, and a history of driving business growth
• A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications such as Certified Account Manager (CAM) or Certified Strategic Account Manager (CSAM) are a plus
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Disability Accommodations
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Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Website: https://ioscm.com/
Headquarter Location: Newcastle Upon Tyne, Newcastle upon Tyne, United Kingdom
Year Founded: 2012
Industries: E-Learning ⋅ Education ⋅ Logistics ⋅ Procurement ⋅ Supply Chain Management ⋅ Warehousing