Adobe Journey Optimizer Manager

Posted:
10/3/2024, 5:00:00 PM

Location(s):
Columbus, Ohio, United States ⋅ Iowa, United States ⋅ Connecticut, United States ⋅ New Jersey, United States ⋅ Oregon, United States ⋅ Minnesota, United States ⋅ Detroit, Michigan, United States ⋅ Arlington, Virginia, United States ⋅ Chicago, Illinois, United States ⋅ Bentonville, Arkansas, United States ⋅ Michigan, United States ⋅ California, United States ⋅ Boston, Massachusetts, United States ⋅ Atlanta, Georgia, United States ⋅ Florham Park, New Jersey, United States ⋅ Phoenix, Arizona, United States ⋅ Colorado, United States ⋅ Hartford, Connecticut, United States ⋅ Overland Park, Kansas, United States ⋅ Washington, United States ⋅ Pennsylvania, United States ⋅ Indiana, United States ⋅ Oklahoma, United States ⋅ Austin, Texas, United States ⋅ Sacramento, California, United States ⋅ Georgia, United States ⋅ San Francisco, California, United States ⋅ Livermore, California, United States ⋅ Virginia, United States ⋅ Tennessee, United States ⋅ Irving, Texas, United States ⋅ Nashville-Davidson, Tennessee, United States ⋅ Philadelphia, Pennsylvania, United States ⋅ Minneapolis, Minnesota, United States ⋅ Pittsburgh, Pennsylvania, United States ⋅ Illinois, United States ⋅ Carmel, Indiana, United States ⋅ Kansas, United States ⋅ San Diego, California, United States ⋅ Raleigh, North Carolina, United States ⋅ Florida, United States ⋅ Arizona, United States ⋅ Charlotte, North Carolina, United States ⋅ Cleveland, Ohio, United States ⋅ Des Moines, Iowa, United States ⋅ Oklahoma City, Oklahoma, United States ⋅ Seattle, Washington, United States ⋅ Arkansas, United States ⋅ Texas, United States ⋅ Nevada, United States ⋅ Los Angeles, California, United States ⋅ Saint Petersburg, Florida, United States ⋅ Cincinnati, Ohio, United States ⋅ Las Vegas, Nevada, United States ⋅ North Carolina, United States ⋅ Miami, Florida, United States ⋅ Missouri, United States ⋅ Ohio, United States ⋅ Broomfield, Colorado, United States ⋅ Wisconsin, United States ⋅ Beaverton, Oregon, United States ⋅ Massachusetts, United States ⋅ Houston, Texas, United States ⋅ Milwaukee, Wisconsin, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Product

We Are:

Accenture Adobe Business Group. What Accenture does best is UNLEASH the powers of emotion, empathy, and excitement at an enterprise scale to create the best experiences on the planet— for our clients and their customers. Now more than ever, the future belongs to those who ignite and propel the human experience. Those who turn innovation into action. Powered by creativity. Fueled by data and technology. So it only makes sense that we made ourselves experts at unleashing the power of Adobe, the world’s most advanced customer-experience company. Because by combining passion, data, design thinking, and a dedicated global team of marketers, strategists, and technologists, singularly focused on creating the best experiences, Accenture makes it possible to realize the true potential of the Adobe platform.

You Are:

Accenture deliver full-stack Adobe solutions for brands that are looking to accelerate business growth through hyper-personalization and connected customer experiences. To deliver this we provide customer strategy, technology implementation, data solutions, business change management, user experience design and development, marketing activation and advanced analytics services to help clients achieve rapid time-to-value from Adobe technology.

We’re looking for an Adobe Journey Optimizer expert to join our team in a solution consulting role to help clients adopt the Adobe Experience Cloud and support to business transformation. This is a combined pre-sales and solution implementation role requiring a high-level of technical platform knowledge and practical marketing activation experience.

Our Adobe Journey Optimizer Specialist contributes to the business in three main areas:

  • Pre-sales Support - Working closely with our growth, alliances and client service teams to help accelerate the sales process and onboard happy clients. This will include defining marketing technology strategy, roadmaps and budgets as well as writing proposal and SoWs.

  • Solution Implementation – Working with our clients on product implementations to help them define solutions and accelerate delivery acting as a product owner, or work in support of a client product owner, on large scale implementations and transformation programs.

  • Internal Capability Enablement – Working with our internal teams to help accelerate practice growth through knowledge sharing, service definition, training and partner certification.

The Work:

This role will include hands-on delivery of solutions. As a solution specialist, you will act as a functional lead on large scale implementations. Accountable to a program leadership team you will be responsible for the successful delivery of Journey Optimizer implementations as well as business enablement and migration/marketing activation work packages relating to marketing technology. To help our teams achieve successful outcomes, you will need to be resilient, decisive, and work tirelessly to lead solution delivery. This role requires a high-level of flexibility, but day to day responsibilities will typically include:

  • Organizing and facilitating discovery and business requirement gathering workshops

  • Writing BRDs, Epics and Stories

  • Defining solution and technical architecture

  • Owning business objectives and requirements during delivery and coordinate dependencies and priorities across multiple teams

  • Overseeing acceptance testing and issue resolution

  • Working with strategy and planning teams to define marketing activation use case that leverage solution capabilities and Accenture best-practices

  • Leading marketing activation teams to deliver use cases, customer journeys and campaigns

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

What you need:

  • Minimum of 5 years experience working knowledge and expertise with Adobe products

  • Minimum of 2 year of hands-on experience working with Adobe Journey Optimizer

  • Bachelor's degree or equivalent (minimum 12 years work experience). If Associate’s Degree, must have equivalent minimum 6 year work experience.

Bonus points if:

  • Evidence of leading multi-platform Adobe solutions as a product owner, technical client service lead or solution consultant

  • Adobe Experience Cloud tool certification (Adobe Journey Optimizer, Adobe Campaign, Adobe Experience Platform, Adobe Target, Adobe Analytics are desirable)

  • Some experience with digital marketing, CRO, digital analytics, decisioning, campaign planning, creative and UX disciplines

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location                                    Annual Salary Range

California                                          $93,400 to $224,600

Colorado                                           $93,400 to $194,100

District of Columbia                       $99,500 to $206,700

New York                                          $86,500 to $224,600

Maryland                                          $86,500 to $179,700

Washington                                      $99,500 to $206,700

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.   

 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 
 
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The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing