Clinical Intake Specialist

Posted:
11/12/2025, 4:14:12 AM

Location(s):
Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Medical, Clinical & Veterinary

Workplace Type:
Remote

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.               

Location: Remote With Equipment Provided

Schedule: 4 days a week | Hours: 830a-6p | Weekend On Call Rotation(every 12-15 weeks)

HOW YOU'LL MAKE A DIFFERENCE:
At Alternate Solutions Health Network, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home. 

WHAT WE OFFER:
Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.

HOW YOU'LL WORK:
You’ll be responsible for the clinical review and summary of documentation provided during the patient intake process. You will review all clinical notes, orders and/or discharge documents to identify the clinical reasons for a patient’s referral, for the purposes of relaying this information to field-based clinicians prior to the start of care visit via electronic documentation. You’ll review the accompanying face-to-face (F2F) visit documentation to document any gaps in documentation required by Medicare or other insurance companies. 

Responsibilities:

• Review referral packet information and document patient diagnoses and clinical summary notes in the patient’s chart within the EMR
• Review and document the status of face-to-face visit documentation, when applicable
• Ensure accuracy with ICD-10 coding guidelines and conventions
• When necessary, collaborate with peers, agencies and referring providers to troubleshoot and resolve documentation questions, issues and gaps and persuade them to change the quality of their current and future documentation
• Review alignment between patient diagnosis and referring provider Face-to-Face documentation
• Identify trends and issues in documentation quality and escalate to leadership as appropriate to resolve to mitigate negative consequences for other departments and systems within the company
• Perform duties accurately and efficiently with the use of a computer, fax, copier, scanner and phone
• Arrive at assigned location on scheduled work day. Work according to designated hours
• Dexterity & vision to complete documentation on a computer
• Attend in-service trainings and mandatory agency meetings as necessary


Qualifications

• A Licensed Practical Nurse (LPN) or Physical Therapist Assistant (PTA) certification and a current license is required (Ohio license preferred)
• Minimum of 2 years’ experience in the health care industry; Home health intake experience highly preferred
• Medical coding experience is required
• Ability to maintain licensure as practicing Clinician per the state requirements, if applicable
• Ability to leverage clinical training to identify and summarize the patient’s clinical status and diagnoses is required
• Knowledge of clinical best practices and HIPAA rules and regulations is required
• Knowledge of guidelines governing home health agencies is required
• Experience and proficiency in home health coding is preferred; ICD-10 coding certification a plus
• Knowledge and adherence to CMS Rules and Guidelines, Coding Rules, Conventions, and Guidelines is preferred
• Knowledge of Medicare Home Health documentation requirements including Face-to-Face (F2F) criteria is preferred
• Experience reviewing Face-to-Face (F2F) documentation to validate homebound and skilled need components are met is preferred

#INDASHN3

We’ll help you put your passion for patient care to work.  Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.