ABOUT THE POSITION
Are you a natural leader with a passion for people, performance, and the outdoors? We’re looking for a Store Manager to lead our Columbia Retail team in the Bridgend Designer Outlet, creating an inspiring and high-energy environment for both customers and employees.
As a Store Manager, you’ll be the driving force behind the store’s success—ensuring smooth operations, developing your team, and creating an unforgettable shopping experience. You’ll join a diverse European Retail team spread across eight countries, working in a company where innovation, teamwork, and customer connection come first.
If you’re a hands-on leader who thrives in a fast-paced, team-oriented setting, this is your opportunity to make a real impact!
HOW YOU’LL MAKE A DIFFERENCE
- Deliver Exceptional Service: Elevate the customer experience by providing expert product advice and following our Customer Service best practices.
- Lead and Inspire: Motivate and develop your team through hiring, training, and performance management in collaboration with Retail Management and HR.
- Achieve Ambitious Goals: Drive store performance by setting clear objectives, coaching your team, and monitoring progress in daily meetings.
- Own Store Operations: Manage the operating budget, analyze sales data, and provide regular performance insights to Retail Management.
- Plan for Excellence: Ensure optimal staffing and smooth operations with effective planning and organization.
- Create a Welcoming Space: Maintain visually stunning product displays aligned with corporate VM standards.
- Foster Teamwork: Cultivate a positive, collaborative work environment with open communication at all levels.
WHAT MAKES YOU SUCCESSFUL?
- Leadership experience – At least 2 years of store management experience, leading a team in a retail or customer-focused environment.
- Strong communication skills – Fluent in [official country language], with a professional level of English to collaborate with our European team.
- People-first mindset – You thrive in a team environment, building strong relationships with both employees and customers.
- Coaching & development skills – You love helping others succeed, mentoring, training, and inspiring your team to reach their full potential.
- Strategic thinker – You’re confident in analyzing data, solving problems, and making decisions that improve store performance.
- Motivated by challenges – You bring energy, resilience, and a results-driven attitude to every task.
- Passion for the outdoors – You love adventure and enjoy sharing that enthusiasm with others.
- Adaptability & flexibility – Comfortable working a flexible schedule, including weekends and holidays, to support store operations.
WHY JOINING US?
You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees and their communities.
On top of that, you will have the chance to:
- Build new skills, develop your potential, and grow within our company.
- Join an inclusive employer where diversity and equity lead to creativity and empowerment.
- Be part of a company that focus on your wellbeing to ensure that you can be your best self.
- Travel around Europe for seminars or staff event and expend your professional network.
- Benefit from special staff discount on our all products.
PERKS & BENEFITS
🎁 Significant discounts on Columbia and Sorel products
📚 Unlimited access to LinkedIn Learning
👩🏫 Unlock your potential: access to in-house training courses (feedback, leadership, Insights®...)
🌈DEI initiatives to exchange and strengthen our involvement around these themes
ABOUT THE CULTURE
- At Columbia Sportswear, we value an inclusive and open culture that emphasizes the absence of barriers between team members. We are committed to fostering a sense of belonging by encouraging personal connections at all levels, which creates a cohesive and supportive work environment.
- Team members serve as ambassadors for our brand, finding motivation in being part of an organization dedicated to activities they are passionate about. This dedication reflects our commitment to building a team that takes pride in our products and values.
- We offer the opportunity to work for a US-based company within a multicultural environment, where your job has an impact across different countries.
- Our "Always Be Learning" culture of continuous learning enables our employees to identify and develop skills that will enable them to continue to grow within the company.
- "Unlock Your Potential" is the spirit that characterizes our vision of employees' development: to offer them opportunities to grow, in their job, in their team or even to change jobs completely. We grow our people to grow our business.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.