Who We Are 

Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day!

Who You Are

You are creative and driven and have a passion for crafting intuitive and engaging digital experiences. With a keen eye for detail and a deep understanding of user-centered design principles, you thrive in fast-paced environments where innovation and agility are key. You have been a lead designer for ecommerce experiences and you enjoy creating seamless and streamlined experiences to help users understand and purchase products. Your portfolio showcases your ability to research user needs and industry best practices, understand business requirements, and translate these inputs into inspiring designs. You possess excellent communication skills, allowing you to collaborate seamlessly with cross-functional teams, including product managers, engineers, and executives.

This is the job for you If you want to design significant, meaningful features, work hand-in-hand with product managers and engineers as they build and deploy your designs, and iterate to create an even better experience for our pet-parent customers!

Responsibilities:

• Collaborate closely with product and engineering teams to ideate and design engaging new digital experiences on our customer-facing website and internal digital platforms
• Conduct and leverage UX research to inform feature designs
• Build and iterate on wireframes with product team and leadership
• Execute wireframes to create beautiful, polished, pixel-perfect UI designs that are aligned with our design system and ready to be handed off to engineering team
• Collaborate with engineers as they are building products to provide guidance on design vision and update designs as necessary for technical implementation
• Maintain and utilize design system to keep the product consistent across all forms of digital design
• Help brainstorm and design A/B tests in collaboration with product and growth marketing teams to improve website conversion rate and customer satisfaction
• Create designs with purpose – think strategically about customer acquisition and retention and design with business objectives in mind
• Design and improve a variety of different types of pages and experiences – homepage, landing pages, product detail pages, personalized questionnaire flow, checkout screen, customer portal, etc.
• Lead presentations to business stakeholders and leadership showcasing our UI/UX decisions and the strategy behind new designs

 

Requirements:

• 5-8 years working as a product or UI/UX designer, designing responsive web and mobile experiences across different products and user demographics
• A keen attention to detail and a passion for good design and aesthetics
• Excellent communication skills and ability to articulate complex ideas to technical and non-technical team members, partners, and stakeholders
• Ability to dive into the details with engineers and also synthesize findings at an executive level
• Deep knowledge of the unique traits, features and constraints when designing for both web and mobile experiences
• A strong visual designer and prototyper – you have proven experience designing for mobile, and are well-versed in Figma with the ability to produce sophisticated prototypes
• Strong sense of curiosity and a desire to constantly improve
• You are a self-starter who knows how to figure things out without clear direction
• You take pride in your work and go above and beyond to get deliverables over the line
• You are based in New York City or are willing to relocate
• You love dogs!

This is a hybrid position.

You must be able to commute into our office in Midtown Manhattan Monday, Wednesday, and Thursday.