Your career is about what you want to be and who you want to be. It’s about bringing your skills, ︍︎︅︁️︆︄︊​︂︆︄︃​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎curiosity, and best true self to work.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

By being part of our team, you will work from Monday to Friday, 09:00 - 18:00. Depending on the project, you may work remotely or in a hybrid setup from our Bucharest office (West Gate, Militari, near Preciziei metro station).

How you’ll make an impact:

• Solves situations related to policies and holders queries with the help of specific finance procedures;
• Ensures the accuracy of the documents processed according to the norms / objectives set by the direct manager;
• Update processes, tools and procedures reflecting the acknowledged changes;
• Develops good client relationships and raises in time the risks related to client management / satisfaction;
• Subject to regular local supervision of progress against results;
• Proactively performing preventive quality controls and taking corrective actions when errors occur;
• Perform expense recognition checks as per client policies and procedures.

Skills that make your work successful:

• Good communication, written and oral, proficient in Italian and English ( B2/C1);
• Experience in Customer Support or finance-related fields;
• Good Client handling skills;
• Problem-solving and analysis skills, well organized and attentive to details;
• Proactive, positive attitude and approach;
• Accepts responsibility as an individual and works well within a team;
• Bachelor's degree is required.

Employee Benefits – Be well, work well, live well

• Be at your physical best & take advantage of additional financial support;
• Flexible medical & dental subscription plan with Regina Maria;
• Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
• Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
• Discount on Accenture shares through Employee Shares Purchase Plan;
• Referral bonus, depending on the career level of the job opening;
• Life insurance for you and your loved ones.

Follow your purpose

• 23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
• Additional private pension plan, starting the second month of employment;
• Flexible working hours depending on project specifics;
• Access to a wide range of training and development opportunities;
• Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, ex-pats).

Care for you and your loved ones

• Psychological and psychotherapy counseling support;
• Premium access to well-being apps (Calm and Wysa);
• Paid maternity or paternity leave;
• Children's educational reimbursement;
• Support for adoption & psychological, financial, and legal sessions for everyone in your household.

At the heart of change, there is a great human. Bring your ideas, ingenuity, and passion, and be part of our team!

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.