Customer Service Representative

Posted:
6/9/2025, 9:35:00 AM

Location(s):
Beaumont, California, United States ⋅ California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

About Us
Beaumont Animal Hospital is a compassionate and client-focused veterinary practice committed to providing high-quality care to pets and exceptional service to their owners. We are looking for a friendly, organized, and detail-oriented individual to join our front desk team.
Responsibilities
  • Greet clients and pets warmly as they arrive
  • Answer phones, schedule appointments, and manage the clinic calendar
  • Check in/out patients and process payments
  • Maintain accurate client and patient records in our software system
  • Respond to client questions and concerns with professionalism and care
  • Support veterinarians and technicians with administrative tasks
  • Maintain cleanliness and organization of the front desk area
  • Follow clinic protocols and uphold our standard of care
Qualifications
  • High school diploma or equivalent required
  • Previous front desk, receptionist, or customer service experience preferred
  • Veterinary clinic or animal-related experience a plus
  • Strong interpersonal and communication skills
  • Proficient in basic computer use; experience with veterinary software is a bonus
  • Ability to remain calm under pressure and handle sensitive situations with empathy
  • Must be reliable, punctual, and a team player
Pay Rate: $19-$21/hr

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

 

Here’s what you can expect when you join our team:

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
  • Generous paid time off and holidays, because your personal time matters.
  • A supportive, collaborative environment where everyone feels a sense of belonging.

 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.