Office Quality Leader

Posted:
6/11/2024, 11:06:41 AM

Location(s):
New York, New York, United States ⋅ New York, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy

Workplace Type:
Remote

If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply.
 
ABOUT THE ROLE
You will perform in the role of Quality Leader for office and be part of a multi-disciplinary leadership team to provide quality oversight and technical leadership on projects.  This involves executing strategic initiatives and advising teams to achieve objectives. You will be involved with the development of the firm-wide quality processes and improvements.
 
HERE IS WHAT YOU'LL DO
  • Manages and monitors integrated quality review processes within the office, or within responsible offices, for all projects across all disciplines.
  • Meets regularly with the Business Practice Leader (BPL) and provides information on project status and potential risk.
  • Attend Office Practice Integration meetings. 
  • Works with project leadership in office(s) to schedule and coordinate staffing for quality reviews for all disciplines. Also meets regularly with office senior Project Architects and engineering Discipline Leaders to discuss quality reviews and ongoing challenges. 
  • Participates in the development of Project Risk Assessment and project Quality Plans. Drives updates as required.
  • Attends, participates, and engages in Quality Leader meetings held with the Quality Leadership group.
  • Participates in ongoing planning with fellow Quality Leaders and the Quality Leader group to develop and improve quality resources and initiatives. 
  • Engage members of the Quality Leaders Group as needed.
  • Acts as a proactive resource to project teams in their decision-making process and provides support in the development of technically sound and innovative design solutions, focused on the projects at greatest risk.
  • Leads development of the office quality plan(s) that define a customized, effective quality strategy for the office.
  • Participates in the interview process for new technical staff within the office and provides feedback on candidates.
  • May act as Prime Signing Licensing Professional.
  • Contributes to integrated Quality/CA and specification development and review processes within the firm.
  • Monitors overall office metrics, including Deltek Practice Metrics and CA metrics to ensure project success.  Implements firm CA policies for the office project teams.
  • Meets with project team members on a regular basis to monitor work in progress and ensure that the firm’s process standards and procedures are being implemented.
  • Strategically engage in project phase quality reviews while engaging and managing other project reviewers.
  • Strategize to engage senior Project Architects proactive involvement in other projects to ensure that all projects have senior guidance and proactive mentoring.
  • Establishes strategies that drive the capture and reuse of institutional knowledge within the firm and share with the Quality Leadership team. 
  • Writes technical articles relating to technical quality subjects for internal and/or external publication within area of expertise.
  • Evaluate and guide introduction of new building technologies, methods, and materials.
  • Leads and initiates ongoing mentoring and training to support a culture of continuous quality improvement.
  • Meets established 70% utilization target. 
  • May perform other duties as required.
  • Some travel may be required.
 HERE IS WHAT YOU'LL NEED
  • Bachelor degree in a relevant field required. 
  • Current Licensed Architect in the US or Professional Engineer in the US or Canada required. 
  • Minimum 10 years of related professional experience in Architecture or Engineering required.
  • LEED accreditation preferred.
  • Must have experience with a demonstrated focus on quality. 
  • Strong subject matter expert is essential.
  • Must have the ability to be client facing with strong verbal and written communication skills.
  • Must have strong business acumen, technical knowledge, coordination skills and the ability to build a rapport with the project team and client.
  • Familiarity with Revit, SketchUp, Bluebeam, Microsoft Office, Adobe Illustrator, Photoshop and InDesign, and Procore. 
 
The salary range for this position to be filled in the New York, NY office is $103,840 to 129,800 annually. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time summer hours, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
 
ABOUT OUR FIRM
We’re a design solutions firm that awakens opportunities for impact. Whether creating building solutions, strategic transformations, new experiences or new operational models, we help clients achieve mountain-sized ambitions. Our Living-Centered Design ethos inspires us to go bigger and do better—for people, businesses, society and the planet. In 2021, 2019 and 2017, Fast Company named us one of the 10 most innovative design firms in the world. 
 
ABOUT WORKING HERE
  • We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
  • We are committed to ensuring our practice is equitable for all employees, representative of the communities around us – and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives.
  • We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.
Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.
 
As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.
 
CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm’s policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. It is also CannonDesign’s policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.