MDM Product Support Specialist

Posted:
4/16/2025, 4:33:44 AM

Location(s):
Tamil Nadu, India ⋅ Chennai, Tamil Nadu, India

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Key responsibilities:
•    Complete the training and take up the work on MDM support.
•    Work on various client projects as support specialist.
•    Tracking and monitoring for all weekly processing and client releases.
•    Provide application support for processing failures.
•    Working with the onshore SDM and team leads
•    Triage of platform / processing issues to the next level of support as required.
•    Application QC.

Qualifications / Skills:
Experience: Freshers
Education: Bachelor’s Degree 

Required Experience / Skills:
    
Technical Skills:
•    Basic knowledge in SDLC. 
•    Basic knowledge of Database/ SQL
•    Knowledge of computer languages.

Non-Technical Skills:
•    Should have good Analytical skills.
•    Should have good Communication skill.
•    Should be good at Time Management & Organization Skills
•    Should have a great Attitude.
•    Should have the Passion for the work.

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