RN Mission Control Coordinator

Posted:
9/11/2024, 12:51:02 AM

Location(s):
Southfield, Michigan, United States ⋅ Michigan, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

3: 12 hour shifts 
6:30 pm to 7:00 am

About Corewell Health

Our new name signals our bold commitment to health and wellness. At our core, we are here to help people be well so they can live their healthiest life possible. Through health care and health coverage, we create more value.​ Through compassion, collaboration, clarity, curiosity and courage, we make anything and everything possible.​ Through our people, we care for the whole person with respect, dignity and love. ​Everyone deserves opportunities and resources for better health.​ Everyone deserves our relentless pursuit to innovate and always do better. ​Everyone deserves to have a community be a great place to live, work, learn and play.​ We believe health and well-being should be within reach for all. We believe the system to support the entire health and wellness journey starts with prevention. ​We believe that together we will make a difference.​ Together, we are here to make health better for everyone.​ Together, we are Corewell Health.

Scope of work

This position is an integral part of hospital operations related to bed planning, patient throughput and capacity management. The Mission Control Coordinator has an organization-wide view of patients coming into, moving throughout, and out of the system and works closely with nursing and physicians to ensure timely and coordinated movement of patients. This role acts as a liaison between the Mission Control team, as well as other departments by removing barriers to patient flow while increasing bed utilization.

  • Oversight of the day-to-day operations of Mission Control. Provide exceptional customer service and maintain relationships with multidisciplinary teams.
  • Analyze real-time capacity and throughput metrics, identify barriers to meeting timely placement and resolve patient flow issues as they arise. Engage with appropriate department leaders to escalate and resolve concerns with patient flow.
  • Direct and control patient flow activities into, within and out of Spectrum Health facilities and ensures effective utilization of resources. Evaluate, develop, and implement strategies to maximize system capacity management and throughput.
  • Acts as an escalation path for Mission Control functions and needs. Offers support and guidance to team members within the Mission Control team.
  • Engages in quality improvement reviews to meet departmental and organizational metrics or initiatives

How we will care for you, while you care for our patients

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance, pet insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Free onsite parking

Qualifications

  • Required Bachelor's Degree of Science in Nursing
  • 3 years of relevant experience Nursing experience within a hospital setting including but not limited to inpatient adult and pediatrics, acute care or critical care, emergency/urgent care Required
  • Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or
  • Basic Life Support (BLS) - ARC American Red Cross 90 Days required

Primary Location

SITE - Beaumont Service Center - 26901 Beaumont Blvd

Department Name

Mission Control - CH East

Employment Type

Full time

Shift

Night (United States of America)

Weekly Scheduled Hours

36

Hours of Work

36

Days Worked

3

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.