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Summary
Planning and implementation of local area networks, wide area networks and remote access services. Is expected to be the third level support for the Ryder IT Technical Svc Desk for any end user or site issues requiring assistance beyond the service desk's capability. Has responsibility for the identification of hardware or software technical problems and malfunctions related to any items of the network. Escalates to the appropriate carrier as required to resolve issues. Monitor and control infrastructure performance in the areas of response, throughput, and availability.

Essential Functions

• Network upgrades, and routine hardware configuration

• Monitor and control network performance in the areas of response, throughput, and availability

• Remedy incident ticket problem resolution

• Participate in 24x7 on-call rotation

• Implement network architectures, including LAN, WLAN and WAN

• Corporate Network Services administration- DNS, DHCP, Authentication

• Creates and maintains comprehensive documentation for all implemented networks

Additional Responsibilities

• Planning and implementation of local area networks, wide area networks and remote access services

• Third level support for the Ryder IT Technical Svc Desk for any end user or site issue escalations

• Escalates to the appropriate carrier or vendor as required to resolve issues

• Has responsibility for the identification of hardware or software technical problems, and malfunctions related to any network related infrastructure.

• Monitor and control infrastructure performance in the areas of response, throughput, and availability

• Configures, tests, and maintains LAN/WAN equipment

• MPLS, VRF, VPN and Internet network services administration

• Monitors, troubleshoots, diagnoses, and resolves network problems

• Creates and maintains comprehensive documentation for all implemented networks

• Corporate DNS and DHCP administration

• Assist in preparation of proposals and solution presentations

• Present root cause analysis (RCA) for severity 1 incidents

• Network upgrades, and routine hardware configuration

• Daily maintenance and problem resolution on the LAN/WAN environment

• Participate in 24x7 on-call rotation

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detailed oriented with excellent follow-up practices

• Ability to lift, carry, and move components

• Cisco enterprise Routers and Switches advanced required

• SDWAN technology-Silverpeak and Meraki advanced preferred

• WiFi Aruba, Cisco, Meraki and Aerohive-Extreme expert required

• F5 or equivalent ADC Load Balancers intermediate required

• Cloud- Azure, AWS and OCI intermediate preferred

• Networking monitoring and application performance tools-Solarwinds intermediate required

Qualifications

• Bachelor's degree preferred MIS, CIS, MBA, Business Administration

• Eight (8) years or more Enterprise in IT and/or Networking or Security required

• Cisco enterprise Routers and Switches advanced required

• SDWAN technology-Silverpeak and Meraki advanced preferred

• WiFi Aruba, Cisco, Meraki and Aerohive-Extreme expert required

• F5 or equivalent ADC Load Balancers intermediate required

• Cloud- Azure, AWS and OCI intermediate preferred

• Networking monitoring and application performance tools-Solarwinds intermediate required

• Other CCNP or equivalent proven enterprise experience

• Other CWNP or CWSP

Travel
1-10%

DOT Regulated
No

Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington:

Salary is determined based on internal equity; internal salary ranges; market

data/ranges; applicant’s skills; prior relevant experience; certain degrees or

certifications, etc. The salary for this position ranges from $75,000.00 to $83,000.00 Salaries may be supplemented with a bonus as applicable and/or as business conditions allow.

Ryder offers comprehensive health and welfare benefits, to include medical, 
prescription, dental, vision, life insurance and disability insurance options, as well as 
paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan

Job Category

Network

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.