Right Percent (a Right Side Up company)
Remote (US-based); Full-time
About Right Percent
Right Percent (RP) is a high-impact B2B advertising agency focused on scaling growth-stage and enterprise B2B companies through paid search (SEM) and paid social advertising. As a specialized division of Right Side Up, RP combines deep channel expertise with the operational rigor and trust of a best-in-class marketing services firm.
Our clients rely on us not just to run campaigns, but to build repeatable, profitable growth engines. That requires strong operations, disciplined delivery, and excellent client experience—this is where this role comes in.
The Role
We’re looking for a Client Operations Manager to strengthen the operational backbone of Right Percent and elevate how we serve our clients. This role sits at the intersection of delivery operations, client experience, and talent support, and plays a critical part in ensuring our work is efficient, profitable, and scalable.
You’ll be both client-facing and internally focused, partnering closely with RP leadership, channel experts, contractors, and shared services teams at Right Side Up (Accounting, Legal, Talent, etc.). Your work will directly impact client satisfaction, team effectiveness, and the financial health of the business.
What You'll Do