Engineer I, Customer Support

Posted:
2/12/2025, 1:01:10 PM

Location(s):
Pune, Maharashtra, India ⋅ Maharashtra, India

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
On-site

The Parallel Wireless Professional Services (PS) organization is looking for a Customer Support Engineer to perform remote network monitoring and KPI reporting.  The ideal candidate will possess technical experience in the Radio Access Network (RAN) of mobile phone service provider industry.  As part of PW’s PS organization, this role would interface with PW’s service provider customers, as well as, PW Technical Support, Systems Engineering and Development Engineering teams.