Work Flexibility: Onsite

Overview:

• Develop, implement, manage and continuously improve strategy for the entire National kitroom operation. 
• Direct the kitroom operation, which encompasses all aspects of long-term and short-term consignment in relation to; inbound and outbound logistics flows, kit inventory management, kit creation, kit build, kit maintenance, kit lifecycle management and their related processes.
• Steer the kitroom operation towards improved operational service commitments, as well as the organizations objectives, mission and values.
• Identify talent and cultivate a culture of talent development and succession planning.
• Deliver exceptional customer experience to both internal and external customers and stakeholders.
• Drive continuous improvement, optimization, simplification, efficiency, engagement, productivity and cost effectiveness.

Essential Activities and Responsibilities                     
        
Leadership:

• Direct reports Team Leaders, Seniors and Representatives
• Leadership duties coaching, mentoring, empowering, work allocation, resource allocation, change management, quality checks, team motivation, objective setting, performance management, pay decisions and budget responsibilities.

Formal Education

• Degree in Logistics, Supply Chain Management, Business or similar
• Project Management and/or Finance qualifications would be advantage         

Experience

• CRM (Sales Force, Goldmine or similar)
• 3 years of people management experience
• Experience with 15+ direct reports
• Planning skills
• Strong Communication
• Problem solving
• Customer Service
• Workforce planning
• Data analysis, trends and business intelligence dashboards
• Value stream mapping
• Presentation skills required

Office based
Travel Percentage: 40%

Travel Percentage: None