Skill required: Marketing Operations - Campaign Management
Designation: Campaign Management Assoc Manager
Qualifications:BSc
Years of Experience:10 to 14 years
About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Lead the email Team including Content Creation & Campaign creation
Manage Day to Day operations of the Email team
Meet team SLAs month on month
Risk and issue management
Maintaining high quality standards for the email content and ensuring the timelines are met
Adhering to compliance and regulatory requirements
Communication/support to the onshore team
Ensure operational metrics are appropriately managed and maintained by the team
Create and execute project work plans and revise them as appropriate to meet changing needs and requirements of the brand
Lead Business discussions and manage client expectations on the project and is able to negotiate/align on plans
Lead Discussion for new requirements
Constantly drive innovation and improvements in the team to improve quality and productivity.
Drive best practices within the team
Role requires Digital Marketing Ads & Promotion creation/design
The planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result.
What are we looking for? Excellent Communication Skills
Bachelor’s degree, willing to work across different shifts
Minimum 4 years Experience in Campaign Management and email content creation
Highly organized, detail oriented, and results focused
•Need to have an ability to effectively handle tight deadlines and multiple projects
Managing client expectations with regards to Governance
Good at interacting with clients over phone or email
Strong Team Management, with atleast 4 years experience managing people
Strong with KPI, SLA and operational metrics
Working experience with content management.
Quick learner and ability to highlight risks and issues
Ability to honor commitments and deadlines on assigned tasks
Ability to prioritize tasks, complete assignments and Multitask.
Working experience on JIRA or Workfront would be an advantage
Flexibility to work across shifts
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems
• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person requires understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor or team leads
• Generally interacts with peers and/or management levels at a client and/or within Accenture
• The person should require minimal guidance when determining methods and procedures on new assignments
• Decisions often impact the team in which they reside and occasionally impact other teams
• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts
BSc
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
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