Job Description

Job Description 

Position : Services Sales & Partnership Executive

Ikhlas.com seeking a motivated and experienced Sales & Partnership Representative to join our dynamic sales team. This position is responsible for generating sales through online & offline channels, engaging with potential customers, and maintaining client relationships. The ideal candidate should have a strong understanding of online sales strategies, excellent communication skills,and a proven track record of meeting sales targets. 

Responsibility : 

• Manage and execute the sales & partnership activities target given by the company across various online and offline platforms. (Corporate Company, Start up Company, Events, Social Media and etc) Response to online & offline inquiry and engage with the customer promptly and professionally 

• Build and maintain strong partnership with customers through all various interaction.

• Provide excellent customer service, resolving issues and offer products.

• Meet and exceed individual and team target (KPI) 

• Track and report for sales performance and identifiers for improvement 

• Update industry market trend and competitors activities 

• Understand the company products to have the product knowledge and to service the customer with efficiency 

• Contribute development and execution on offline & online strategy 

• Identify new opportunity for growth and propose innovative and partnership initiative

• Other tasks as assigned.

Your KPIs : 

• Successfully achieve revenue targets generated from sales & partnership within a specific period of time

• Ability to achieve high numbers of conversion from potential customer to paying customer 

• The ability to reach good customer satisfaction service by giving out the needed information and good engagement with the customer 

• Average time of leads time response 

• Capacity to handle uncertainty and ambiguity, and a fast paced work environment

• Ability to prioritize work based on strategic importance and level of impact on business 

Skill Required : 

• 1 - 2 years of experience in Sales division 

• Eager to work in a small team and fast paced environment

• A good listener with strong communication skills

• Excellent ability of cross-functional communication

• Good engagement with the customer 

• Always be ready to handle all types of challenges/customer

• Fast learner on the product knowledge 

• Fluent in spoken and written English & Bahasa Melayu. Fluency in other languages is a plus (Arabic)

• A start up attitude, highly collaborative with the team