Associate, Title & Curative

Posted:
8/23/2024, 5:42:30 AM

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma.

Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Join Doma and send an entirely new type of real estate model into the world.

About Us  

Doma offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

  • People First - We communicate with honesty and respect to our customers, colleagues, and partners.
  • Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives.
  • Solution Driven - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way.
  • Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices.

About the Role 

The Associate, Title & Curative is responsible for executing their assigned roles and functions with timeliness, expert accuracy, and precision for all standard workflows on standard files. They are able to identify more complex files for escalation to senior team members, and are still learning how to complete those more complex files. They can assist more junior team members on basic workflow responsibilities. They proactively meet customer needs and provide a delightful customer experience. They exhibit the company values, and collaborate with their Supervisor to create an efficient, enjoyable work environment.

Responsibilities

  • Work with internal and external systems to clear curative matters that may hinder the closing of the transaction. The associate needs to be very tech savvy and be able to utilize many system resources to cure potential issues
  • Review defects in Title including property line adjustments, missing titleholders, liens, judgments
  • Review chains of title to determine clouds on title and effect methods to clear defects
  • Work with closing department to ensure proper payoffs for closing
  • Order deeds to change vesting when necessary to ensure a timely and smooth transaction
  • Review and clear files to close
  • Review and understanding of more complex files, Trusts, plat maps
  • Review releases to determine if release is valid for the omission of a lien
  • Work with outside creditors for judgment liens, child support liens
  • Reviews and determines if Attorney Title Opinion Letters are valid, need clearing or clear for a final clear to close
  • Communicate internally and externally as needed

Required Skills & Experience

  • Has 3+ year(s) of title & escrow experience with demonstrated success.
  • Excellent phone, email, face-to-face and remote communication skills
  • The ability to multi task and focus as required and to be proactive
  • Ability to thrive in a fast-paced, metrics-driven work environment
  • Extreme attention to detail and organizational skills, knowledge of title insurance, regulatory guidelines, and legal documents is required
  • Open minded to process changes, continuous system updates and enhancements
  • Proven customer service experience
  • Have a driven, positive attitude and ability to work as a team player
  • Proficient in using various computer programs and ability to navigate educational company provided resources
  • Bonus: Experience processing files in ResWare
  • Bonus: Possession of individual title and/or escrow licenses
Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Doma, compensation decisions are dependent on the facts and circumstances of each case.
The base salary range for this role is shown below:
$47,600$65,500 USD

How we’ll value you and make your life a bit easier:

We offer a comprehensive package of benefits to eligible employees: medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

  • Work/Life Balance - We encourage taking Paid Time Off (PTO)!
  • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
  • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • 401K with company match program
  • Tuition Reimbursement
  • Short-Term & Long-Term Disability
  • Commuter Flexible Spending Account (i.e. Transit or Parking)
  • Supplemental Life and AD&D Insurance
  • Auto & Home Insurance Group Life Insurance
  • Critical Illness, Injury and Hospital Insurance 
  • Pet Insurance

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Doma

Website: https://www.doma.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 251-500

Year Founded: 2016

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: Artificial Intelligence (AI) ⋅ Commercial Real Estate ⋅ InsurTech ⋅ Machine Learning ⋅ Real Estate