The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Summary
What you need to know about the role
As a member of the Observability Platform team, you will be responsible for the development and delivery of the applications and services that power PayPal’s Enterprise Observability platform. You will work closely with product, design, and developments teams to understand what their observability needs are. We're looking for talented, motivated, and detail-oriented technologists with a passion for building robust systems at scale. We value collaboration, communication, and a passion for achieving engineering and product excellence.

Meet our team
The Observability Team at PayPal is responsible for providing world-class platform that can collect, ingest, store, alert and visualize data from many different sources in PayPal – like application logs, infrastructure, Virtual Machines, Containers, Network, Load Balancers etc. The platform should provide functionalities that enables different teams in PayPal to gain business insights and debugging/triaging of issues in an easy-to-use and intuitive and self-service manner. The platform should be scalable to support the data needs for PayPal (fortune 500 company); be highly available at 99.9% or higher; be reliable and fault-tolerant across the different physical data centers and thousands for micro services.

You’ll work alongside the best and the brightest engineering talent in the industry. You need to be dynamic, collaborative, and curious as we build new experiences and improvise the Observability platform running at a scale few companies can match.

Job Description:

Your way to Impact

As an engineer in our development team, you will be responsible for developing the next gen PayPal's Observability platform, support the long-term reliability and scalability of the system and will be involved in implementations that avoid/minimize the day-to-day support work to keep the systems up and running. If you are passionate about application development, systems design, scaling beyond 99.999% reliability and working in a highly dynamic environment with a team of smart and talented engineers then this is the job for you.You will work closely with product and experience and/or development teams to understand the developer needs around observability and deliver the functions that meets their needs. The possibilities are unlimited for disruptive thinking, and you will have an opportunity to be a part of making history in the niche Observability area.

Your day-to-day

In your day-to-day role you will

• Be Involved in development & support work on the Observability team. 
• Be required to quickly ramp-up on the many different components/services - built on different technology stacks, Operations Systems and use different build and deploy pipelines - to add new features and fix issues. 
• Be able to work closely with the users of the system to understand their problems and exercise empathy and maturity while working with them to solve the problems. 
• Continue to work with the Architects to guide the vision and direction for the Observability team technically. 
• Collaborate with other engineers on code reviews, internal infrastructure improvements and process enhancements.
• Understand the different use cases for the Observability Domain across the different teams and help guide evaluation and adoption of a next generation Observability Platform for PayPal that is scalable, reliable and fault tolerant.
• Help with evaluation using Proof of Concept on the different options/solutions selected that should solve for all the use cases.
• Ensure minimal operational overhead by automating maintenance tasks with easily manageable configurations, solving scalability bottlenecks to improve performance and maximize system availability by ensuring functional and performance SLAs. 
• Design, implement, and test complex, multi-tier distributed software application frameworks collaboratively with peers and technical leaders. 
• Be able to troubleshoot and help fix performance, scalability, and other live issues in a very time critical environment.
• Be able to work collaboratively with team members to achieve end vision.
• Be part of the interview team to hire and build a world class engineering team that will make an impact on how we do engineering at PayPal.

What do you need to bring

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

• Bachelor’s degree in computer science or related technical discipline (or equivalent experience)
• 4+ years’ experience in developing large scale applications is an ideal candidate.
• Very strong foundational knowledge in Object-Oriented Design Principles, Data Structures, Algorithms, SQL/NoSQL, Operating Systems, and Software Engineering.
• Hands-On experience in Java, Shell Scripting, Unix, jQuery, Python, and working knowledge with cloud platforms like Google BigQuery.
• Understanding of concurrency, parallelism, networking, with profound data structure & algorithms
• Ability to isolate errors by trouble-shooting the application stack from application to framework to underlying infrastructure dependencies and network.
• Experience in Google Cloud Platform (GCP)
• Experience with REST API, GIT, Docker, Jenkins, and Spring boot.
• Strong verbal and written communication skills
• Strong applied experience. You've built, broken, and rebuilt software applications. We're looking for creative thinkers who also know how to create real-world products

Additional Job Description:

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.