Job Description:

Intern Position Title: Spring Web and Digital Intern

Department: Digital Strategy

Intern Supervisor: Digital Strategy Director

Intern Classification: Undergraduate

Date Reviewed: 09/22/2025

About Crystal Bridges & The Momentary:

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.
 

The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a ‘living room’ where the community gathers to be inspired, connected, and joyful. The Momentary enriches lives through music, art, and food experiences that inspire creativity, build community, and create joy. You belong here, make the most of this moment.

Position Summary:

The Web and Digital intern will assist in the development of new digital products for the museum, including websites, apps, 3D interactives, mobile experiences, and more, with a special focus on research, evaluation and analytics. Reporting to the Director of Digital Strategy, the intern will play a key role in user research, usability testing, and data analytics, helping ensure our digital experiences are intuitive, inclusive, and impactful.

Duties and Responsibilities:

• Assist in planning and conducting user research (e.g., surveys, interviews, and observational studies).
• Support usability testing of prototypes and live digital products.
• Analyze user behavior data using tools like Google Analytics, Hotjar, or similar platforms.
• Help document findings and translate insights into actionable design recommendations.
• Collaborate with designers, developers, curators, and educators to ensure user-centered design.
• Contribute to the creation of wireframes, user flows, or content maps as needed.
• Stay informed about emerging technologies and digital trends in museums and cultural institutions.

Qualifications:

• Currently pursuing a degree in Digital Humanities, Human-Computer Interaction (HCI), Digital Media, UX Design, Computer Science, Data Science, Museum Studies, or a related field.
• Strong interest in digital storytelling, user experience, and cultural heritage.
• Familiarity with user research methods and basic analytics tools.
• Excellent communication, organization, and collaboration skills.
• Experience with design or prototyping tools (e.g., Figma, Adobe XD) is a plus.
• Passion for museums, education, and public engagement.

Timeline:

• Intern selected by: December 1st

Schedule:

• Start Date: January 26, 2026
• End Date: April 18, 2026
• Inclement Weather Start Dates: February 2nd or February 9th
• Inclement Weather End Date: May 2, 2026

Hours:

• Up to 20 hours per week
• Weekly schedule to be arranged with direct supervisor
• To qualify for bachelor’s or master’s hours, you must be enrolled in an accredited program or have graduated from an accredited program within the last three years. Students will be required to submit a current schedule or official transcript.
   

Compensation:

• Undergraduate Students: $13.00
• To qualify for bachelor’s compensation, you must be enrolled in an accredited program or have graduated from an accredited program within the last three years. Students will be required to submit a current schedule or official Transcript.

Required Documents:

• Cover Letter

• Resume
   

Housing:
Housing for internship positions is contingent upon the availability of funding and is not guaranteed. Internships that include housing explicitly state this within the position description. Any housing and/or relocation assistance provided is considered taxable income and will be reflected on the intern’s Form W-2. If housing is provided, priority will be given to students whose primary residence is more than 150 miles or three hours from either Crystal Bridges Museum of American Art or the Momentary.
 

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an intern to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

• Physical demands: In the work environment described below, position requires work at a desk, utilizing a computer and a telephone for prolonged periods of time, good eye/hand coordination, bending and stretching for filing, and physical stamina to lift a minimum of 25 pounds to a height of at least three feet for file and materials storage as appropriate for the demands of the office. Visual acuity to review written materials is required for this job.
 

• Work environment: Work will be performed in an office environment and museum spaces. The noise level in the museum work environment is usually low to moderate.
 

If the intern’s personal equipment is used, the museum accepts no liability for any damage caused to said equipment while being used for museum purposes, nor loss or corruption of electronic files on devices.
 

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Crystal Bridges is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. We encourage all qualified applicants to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.