Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Purpose of the role

Provide full Payroll support to the local Payroll Lead on all employee lifecycle processes, including but not limited to, on-boarding, off-boarding, internal transfers and various parental leaves.

Ensure high quality day-to-day payroll service, support the delivery of smooth monthly and annual payroll processes, as part of an integrated payroll team for MUFG and effectively deputise for the Payroll Lead.

Job Responsibilities:

• Work to identify opportunities to align and streamline processes across MUFG to support the integration of the HR teams, operations team and wider HR function.

• Responsible for maintaining and developing procedures to ensure alignment with HR policies and local legislation

• Drive and support change

• Constantly looking for improvements in processes and identify control deficiencies.

• Demonstrate Risk Awareness within local and wider HR team.

• Demonstrate awareness of how Payroll connects with other areas of the HR Team and wider MUFG business.

• Adopt a client centric approach to decision making using operational knowledge to support effective outcomes.

• Develop and maintain strong stakeholder management with key stakeholders both with Bank and externally. Patner AskHR and be the Tier 2 support for employee compensation and benefit queries.

• Establish and maintain relationships with external suppliers/vendors to ensure high quality of service is provided.

• Work closely with the HR Central Services and Global Mobility teams to coordinate the timely processing of payroll changes.

• Work closely with the benefits team to reconcile monthly benefits against payroll.

• Work closely with the HR business partner in executing payroll changes.

• Work in partnership with Financial Accounting Department to ensure smooth processing and deliverance in payments and reporting.

• Engage and collaborate with Systems Department to develop automated solutions.

• Act as a Senior Payroll Team member across payroll providing support to the Payroll Team and Payroll Lead.

• Work with the Payroll lead in delivering payroll related changes to colleagues.

• Share knowledge in support of a successful payroll team.

• Support, coach and guide team on complex issues. Handle day to day queries / issues and escalate complex issues to ensure resolution and closure.

• Develop and maintain strong stakeholder management with key stakeholders both with Bank and externally. Partner AskHR and be the Tier 2 support for employee queries and request.

• Establish and maintain relationships with external suppliers/vendors to ensure high quality of service is provided.

• Work in partnership with Financial Accounting Department to ensure smooth processing and deliverance in payments and reporting.

• Engage and collaborate with Systems Department to develop automated solutions in compensation and benefits.

• Demonstrate understanding of government regulatories and company payroll policies and procedures and apply this on a day to day basis.

• Understanding data and frequency of the feeds that is being fed into payroll from HR/Benefits.

• Ensure all payments including but not limited to salary, claims, reimbursements, benefits and allowances are processed accurately and in a timely manner.

• Review payments in line with eligibility rules and the Bank’s policies. Ensure that exceptions are identified, reviewed and approved by other relevant departments.

• Manage the Payroll shared mailbox ensuring emails are being responded to in a timely manner whilst maintaining a high standard / quality of response.

• Review all reporting for staff related matters for submission to various parties including but not limited to business units, management, head office and regulatory bodies.

• Providing support for staff’s income tax returns with regulatory bodies.

• Ensure that costing including but not limited to manpower, pension, levies and benefits is executed accurately.

• Support various internal and external audits

Job Requirements:

• Degree in Accounting or Business or equivalent work experience equally preferable

• A minimum of 3 years payroll experience working in a fast-paced environment, ideally within the Financial Services

• Knowledge in PayMaster and Workday is an added advantage

• Possesses hands-on supervisory experience

• Proficiency with the payroll process

• Comprehensive understanding of payroll rules, payroll legislation, taxes and reporting

• Extensive knowledge of accounting and preparation of individual income tax returns

• Communicates effectively

• Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills

• Exercises sound judgement, prioritizes effectively, and strives for continuous improvement

• Effectively collaborates with colleagues

• Leverages available technology to drive efficiency and results

• Understands and applies industry trends and best practices

• Exhibits optimism, resilience, flexibility, and openness to others' ideas

• Values learning as a lifelong professional objective

• Engages inclusively and with intent

• Always acts with integrity

• Excellent attention to detail and accuracy

• The ability to operate with urgency and prioritise work accordingly

• Strong decision-making skills, the ability to demonstrate sound judgement

• Results driven, with a strong sense of accountability

• A structured and logical approach to work

• Strong problem-solving skills

• Excellent communication skills

• A calm approach, with the ability to perform well in a pressurised environment

We regret to inform that only shortlisted applicants will be notified.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.