The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative life-saving products and software solutions for EMS, hospital, security and military customers around the world. Products include AEDs, trauma kits, ventilators, temperature management solutions and much more. Our dedicated employees take pride in their commitment to improving patient outcomes while providing world-class customer service. 

Logistics Specialist (3PL)  – Europe 

Location: Köln, Germany  
Reports to: European Operations – 3PL Logistics Manager 

Home office: option after onboarding

Role Summary 

The 3PL Logistics Assistant supports day-to-day logistics and fulfilment operations across ZOLL’s European third-party logistics (3PL) network. This role ensures reliable order fulfilment, effective inventory control, high customer service standards, and compliance within a regulated medical device environment. 

Key Responsibilities 

• Support daily operations of the European 3PL fulfilment network 

• Coordinate order fulfilment, shipping, returns, and exchanges 

• Manage inventory activities including stock control, cycle counts, and physical inventory counts 

• Handle logistics escalations, priority shipments, and customer service issues 

• Monitor carrier, courier, and warehouse performance against service and OTIF targets 

• Support order release, reservations, back-order management, and lead-time queries 

• Maintain logistics data, performance metrics, and operational documentation 

• Assist with system maintenance, item setup, and ERP-related activities 

• Support continuous improvement initiatives, SOPs, and standardised workflows 

• Ensure compliance with logistics, import/export, quality, and regulatory requirements (e.g. medical device regulations, WEEE, battery shipments) 

Core Skills & Competencies 

• Strong understanding of logistics and supply chain operations 

• Experience working with 3PL providers, carriers, and warehouses 

• Solid inventory management and order fulfilment knowledge 

• Analytical mindset with ability to interpret operational data 

• Experience with ERP systems and strong Excel skills 

• Organised, detail-oriented, and comfortable in a fast-paced environment 

• Strong communication and stakeholder management skills 

• Collaborative approach with cross-functional teams 

• Ability to work under pressure and manage operational priorities 

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