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Work Shift

Job Summary:

Functions under the direction of the Learning & Development Manager. The Epic Principal Trainer is an individual that possess competencies in two areas: science of educational theory with mastery in educational design, implementation and evaluation as well as a sound knowledge of how technology is situated in the workflow of clinicians and others within healthcare; in particular, the electronic health record. As such, the Epic Principal Trainer will be responsible for developing and maintaining course curricula and supporting training materials for their application as well as designing robust evaluation methods for training programs
The Epic Principal Trainer acts as a content expert for creating and providing training for the Epic application. The Epic Principal Trainer will also be responsible for building, testing, and maintaining the training environment as well as managing updates to policy and procedure documentation related to training. The Epic Prinicipal Trainer will conduct training for new staff, provide refresher training as needed and coordinate and implement training for software upgrades and updates. The Epic Principal Trainer works closely with leaders, subject matter experts, and team members on all aspects of the Epic project to assure project deadlines are met and to ensure all training reflects operational workflows, policies and procedures.

Core Responsibilities and Essential Functions:

Development of Training
- Uses Adult Learning Theory to develop world class EPIC training by designing and developing role-based training programs to support the approved workflows and associated policies and procedures.
- Develops and maintains the EPIC training environment in a manner consistent with the overall training strategy which includes a simulated environment which mirrors the health systems facilities, resources and patients
- Develops e-Learning modules as necessary to support the overall training strategy.
- Coordinates the training logistics (courses, classrooms, registrations, timeframes, etc.) in collaboration with the other department team members and department managers.
- Prepares training materials used during training sessions.
- Develops evaluation of training programs and ongoing assessment of training materials.
- Maintains system documentation. Delivery of Training
- Uses Adult Learning Theory to deliver Epic Training
- Trains end-users on proper use of the application.
- Manages work of supplemental trainers as necessary
- Trains newly-hired employees as part of their orientation.
- Provides demonstrations of system functionality.
- Coordinates training of end-users for upgrades, new releases, etc.
- Provide on call training to clinicians (e.g. physicians, nurses, etc.) as dictated by operational needs.
- Act as the content expert to provide support for WellStar Connect Project team in the area of training. Leads training initiatives for small and medium sized IT system projects.
- Understands the IT project life cycle (initiation, planning, execution, and closure) as directed by the EPMO.
- Works closely with project leaders and managers and assists with the development of project plans.
- Leads planning, developing, execution and tracking of training for IT System Projects.
- Analyze workflows, document proposed training plan, and be able to promote process changes to support the proficient use of the system.
- Collaborates with Application Analysts, Subject Matter Experts, and Operational Leaders in the design and development of role-based training programs to support the workflows to be implemented.
- Supports end-users onsite during go-live events. Provides demonstrations of system functionality as necessary. Training Support
- Acts as the content expert to provide support for WellStar Connect Project team in the area of training.

Required Minimum Education:

High school diploma Required or
equivalent Required and
Associate's Degree Preferred or
Bachelor's Degree Preferred

Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):

Certified in Epic application or must complete Epic certification within 180 Days Required and
Must maintain Epic certification in assigned application module to assure Epic active status. Upon Hire Required

Required Minimum Experience:

Experience as an instructor, educator or facilitator of learning programs is strongly Preferred and
If not, must complete WellStar Educator Immersion program within 3 months of employment and successfully complete all aspects of the training Required and
Exposure to and knowledge of healthcare, clinical practice settings and clinical workflow in a hospital setting, is strongly Preferred

Required Minimum Skills:

Excellent verbal and written communication skills.
Must be organized and have the ability to analyze and trouble shoot problems.
This individual must have good interpersonal skills and be able to work as part of a team.
Must be able to demonstrate an understanding of project management tools, methodologies and techniques.
Ability to multi-task is essential, as is the ability to function in stressful and emergent situations.
Strong detail orientation and time management skills are required.
Knowledge of clinical practice settings and clinical workflow in a hospital setting are preferred.

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