Posted:
9/11/2024, 11:33:23 PM
Location(s):
Kuala Lumpur, Malaysia
Experience Level(s):
Senior
Field(s):
Operations & Logistics
About the job
The Marketplace SME will be the primary expert and go-to person for all marketplace operations within SEA region. This roles involves understand and navigating the current marketplace landscape, including commerce operations, seller and brand management, campaign and promotion planning/operations, growth levers, marketplace ecosystems / tools and more. The ideal candidate will manage end-to-end marketplace processes, introduce and optimize processes, and provide training to enhance overall efficiency. Collaborations with client stakeholders to streamline processes and improve efficiencies is also a key responsibilities
Responsibilities:
Marketplace Operations:
Oversee the day-to-day operations of the marketplace.
Ensure smooth and efficient functioning of commerce operations, seller and brand management, and campaign and promotion activities.
Monitor and analyze marketplace performance metrics and KPIs.
Strategic Planning and Execution:
Develop and implement strategic plans for marketplace growth and optimization.
Identify and leverage growth levers to drive marketplace expansion.
Collaborate with cross-functional teams to execute campaigns and promotional activities.
Process Management and Optimization:
Manage the end-to-end process of marketplace operations.
Introduce new processes and optimize existing ones to improve efficiency and effectiveness.
Conduct regular reviews and updates of operational processes.
Training and Development:
Provide training and support to marketplace team members and stakeholders.
Develop training materials and programs to enhance team capabilities.
Ensure continuous learning and development within the team.
Stakeholder Management:
Work closely with client stakeholders to understand their needs and requirements.
Streamline processes and improve efficiencies in collaboration with client teams.
Act as the main point of contact for client inquiries and issues related to marketplace operations.
Marketplace Ecosystem and Tools:
Stay updated on the latest marketplace trends, tools, and technologies.
Evaluate and implement new tools and technologies to enhance marketplace operations.
Build and maintain relationships with key marketplace partners and vendors.
#LI-GM
Required:
Recommended:
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Equal Employment Opportunity Statement
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing