Loan Kit Operative

Contract: Permanent

Location: Newbury

Shift: Newbury Early First Shift

The role will be to support the Loan Kit Operations team with all required tasks including Kit receiving, replenishment & outbound activities. This role covers a range of support activities which fall under the support categories required to execute the loan kit operations.

• Receiving of returned kits from our courier daily.

• Organizing the returns as per franchise and instrument / implant segregation.

• Checking of kits within washroom for tray accuracy, paperwork and flagging issues straight away.

• Picking of kits for shipment to customers ensuring picking accuracy. Picking orders in a structured manner (same days first, then overseas, then rest) to ensure On Time Deliveries to customers.

• Liaising with warehouse team to ensure relevant paperwork for deliveries are completed accordingly.

• Good communication where shifts overlap, with a drive to process all daily customer shipments as quickly and efficiently as possible while also achieving all required kit operations and logistics KPIs.

• Replenishment of loan kits to support departmental KPIs. Ensuring all incomplete kits are replenished where stock is available. All kits are also properly sealed/ wrapped in preparation for shipment.

• Returning and processing (including put away) Sale or Return sterile Items.

• Perform annual inventory cycle counting of kits/ kit items and report discrepancies

• Maintenance of 6S standards across the operations environment on agreed frequency as determined by team leadership

• Support internal and external BSI ISO 9001 audits with documentation and ad hoc analysis on specific key processes.

• May be required to act as a process guide/ waterspider to support kit operational  processes by shuttling ready-to-process kits or work-in-process job completions to loan kit operations team and with transportation of processed  kits to next process steps.

What you will need:

• GCSE or higher 

• Experience working in a team warehouse environment or in a similar environment required.

• Experience working with Microsoft Office.

•  Ability to communicate in a highly effective manner and work both independently and as part of a team on assignments.

• Must be IT literate and efficient in an administrative environment.

• They must have the ability to work on their own initiative, prioritizing and organizing workload.

• Must have great attention to detail. 

• Decision Making/Judgement – Selects effective approaches to solving issues, based on available information and business objectives and escalates appropriately. 

• Relationship Builder – Builds and maintains relationships within the team and across the wider organisation 

• Innovation & Creativity – Identifies and champions new ideas. 

• Excellent communication skills  

• Proactive - Has a pro-active and independent personality, ability to manage their own workload and prioritise appropriately 

• Strong internal drive and motivation to make a difference and add value to an organisation.