Position Summary...

As the Senior Director – Retail Technologies for Sam’s Club’s India Development Center (IDC) in Bangalore, you will lead a multi-domain engineering organization that builds and operates the technology platforms that power Sam’s Club’s in‑club operations and merchandising. Your scope spans In‑Club Technologies (Club operations, inventory, Omni services) and Merchandising Technologies (item, vendor, pricing, promotions, forecasting, and inventory management) that are developed and supported from IDC for our primarily U.S.-based clubs. You will convert strategy into scalable software, data, and AI solutions—across mobile, cloud services, computer vision, and edge infrastructure—while building a high-performing leadership bench and collaborating closely with U.S. product, business, and operations partners.

What you'll do...

About Team:

Sam's Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivalled by traditional retail. Sam's Club provides a carefully curated assortment of items, as well as developing and leading technologies and services such as Scan & Go, Club Pickup, and home delivery service in select markets. Sam's Club also provides travel, auto purchasing, pharmacy, optical, hearing aid centres, tire and battery centres, and a portfolio of business operations support services

What you’ll do (Top responsibilities)

• Lead the IDC Retail Technology portfolio (In‑Club + Merchandising).
  Own strategy and execution for the In‑Club and Merchandising technology portfolio anchored in IDC, including capabilities such as receiving and backroom operations, inventory management, and omni‑channel services, as well as item master data, vendor management, pricing and promotions, merchandising planning, replenishment, and inventory records.
• Build scalable, AI‑enabled platforms for club operations and merchandising.
  Guide teams to design and deliver robust, secure, and highly available platforms spanning mobile apps, cloud‑native services, data platforms, and AI/ML capabilities that support in‑club workflows, omni‑fulfillment, and merchandising decisioning at Sam’s Club scale.
• Serve as site leader and culture champion for IDC Retail Technologies.
  Act as the senior-most leader for these domains in Bangalore—setting vision and operating rhythms; attracting, developing, and retaining top engineering and data science talent; and fostering a culture of learning, ownership, and inclusion that reflects Walmart values.
• Bridge U.S. and India teams to deliver business outcomes.
  Partner closely with U.S.-based product, engineering, merchandising, operations, finance, and data science leaders to translate strategy and business problems into clear roadmaps, measurable outcomes, and execution plans; ensure effective ways‑of‑working across time zones and locations.
• Drive engineering excellence and platform reliability.
  Establish and enforce standards for software architecture, data quality, observability, security, and cost efficiency. Ensure systems meet demanding non‑functional requirements including scalability, performance, and reliability for mission‑critical Club and merchandising operations.
• Manage cross‑domain portfolio, governance, and investment.
  Own portfolio planning and prioritization across multiple product areas, balancing foundational platform work with club‑facing capabilities. Manage budgets and vendor relationships, ensure compliance and risk management, and continuously optimize investments for long‑term value.
• Grow and mentor a strong leadership bench.
  Lead and develop a team of Directors, Senior Managers, Principal/Distinguished Engineers, and Data Science leaders. Provide coaching, feedback, and career development to scale leadership capacity and enable empowered, autonomous teams.

What you’ll bring (Top qualifications)

Deep retail and merchandising domain expertise.
Extensive experience with technologies that support physical retail or wholesale clubs, such as Club operations, POS and payments, inventory and replenishment, receiving and claims, member services/omni‑channel services, item master and catalog, vendor management, pricing and promotions, and merchandising analytics.

Proven large‑scale engineering leadership.
15+ years of experience in software engineering, with 8+ years leading multi‑layer organizations (through Directors and Sr. Managers) delivering mission‑critical systems. Demonstrated success running complex, multi‑product portfolios and platform roadmaps in a global environment.

Strong technical foundation across modern architectures and data/AI.
Hands‑on familiarity with cloud‑native, distributed systems; microservices and APIs; enterprise data platforms; and the practical application of AI/ML (including computer vision and data science) in production systems. Able to provide high‑level architectural guidance and technical oversight.

Product‑driven, metrics‑oriented mindset.
Track record of partnering with Product and Business leaders to shape strategy, define success metrics, and execute against clear outcome‑based roadmaps. Comfortable using data to prioritize, experiment, and iterate quickly while managing risk for mission‑critical operations.

Exceptional people and stakeholder leadership.
Proven ability to attract, develop, and retain senior engineering leaders; build inclusive, high‑performing cultures; and influence senior executives and cross‑functional stakeholders across engineering, product, operations, and merchandising.

Global collaboration and communication skills.
Experience leading distributed teams and collaborating across geographies and time zones. Able to communicate complex technical concepts in a clear, business‑relevant way to senior leaders and non‑technical stakeholders.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
   
• 15+ years of experience in software engineering or related technical fields, including at least 8 years managing managers (Director‑level or equivalent) in high‑scale product or platform organizations.
   
• Experience building and operating technology for retail, ecommerce, or other large‑scale transactional and inventory‑intensive businesses.
   
• Demonstrated experience leading cross‑functional programs and portfolios that span multiple domains and platforms.

Preferred Qualifications

• Master’s degree in Computer Science, Engineering, Business Administration, or related field.
   
• Experience in wholesale club, big‑box retail, or grocery environments.
   
• Background in AI/ML, data science, or computer vision applications in Club or merchandising contexts.
   
• Prior experience establishing or scaling a technology center/COE in India or another global location.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.  That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore/Chennai] office for daily work, with the flexibility for associates to manage their personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.

Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 7 years’ experience in software engineering or related area.
Option 2: 9 years’ experience in software engineering or related area. 4 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India