Roles and Responsibilities of Inside Sales Team Manager
 

• Sales Strategy and Execution

• Sales Campaigns: Design and implement effective ad sales campaigns and promotional activities.
• Ads Strategy and Intelligence: Work with cross functional team to develop and manage automated / AI infused strategies to optimize revenue.
  Governance on Listings, Ads Campaign Creation, and Optimization
• Governance: Establish and enforce guidelines and standards for ad listings and campaign management to ensure consistency, quality, and compliance.
• Campaign Creation: Oversee the development of ad campaigns, ensuring alignment with client objectives and market needs.
• Optimization: Monitor and optimize ad campaign performance using data-driven insights, making adjustments to improve effectiveness and ROI.

• Team Leadership and Management

• Recruitment and Training: Overlook the benchmark and Qualification metrics of Hire, train, and develop a high-performing ad sales team.
• Performance Management: Set clear performance goals, conduct regular performance reviews, and provide coaching and feedback to team members.
• Motivation and Morale: Foster a positive and motivating work environment using objective led initiatives such as Team contest, Buddy Program to keep the team engaged and productive and identify future leads.

• Strategic Planning

• Revenue Growth: Develop and execute strategies to drive ad sales revenue as a factor of GMV growth and meet or exceed targets.
• Market Analysis: Working with Strategy / Market Ops Team to analyze market trends, competitive landscape, and customer needs to inform advertising strategies.
• Client Segmentation: Identify and target key client segments to maximize ad sales opportunities.

• Stakeholder Management

• Relationship Building: Develop and maintain strong relationships with key stakeholders including clients, internal teams, and external partners.
• Communication: Facilitate clear and effective communication between stakeholders to ensure alignment on objectives and expectations.
• Issue Resolution: Address stakeholder concerns and feedback promptly, ensuring their needs and expectations are met.
• Collaboration: Work collaboratively with stakeholders to drive mutually beneficial outcomes and enhance overall business performance.

Job Qualifications:

·        At least 6 years of experience in Inside Sales / Telesales /Telemarketing

·        Experience in BPO services or Ecommerce platform is a plus.

·        Strong organizational, leadership & analytical skills

·        Able to communicate effectively with all levels of employees and management

·        Strong leadership and team management skills, with the ability to inspire, motivate, and develop a high-performing team.

·        Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and collaborate effectively with clients and internal stakeholders.

·        Strategic thinker with a results-driven mindset, capable of developing and executing effective strategies to achieve business objectives.

·        Analytical mindset with data analysis and interpretation proficiency to drive insights and decision-making.

·        Proven ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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