Position Description: 

We believe the Business Architect - Public Sector at Okta is a creative storyteller impassioned by the Public Sector who is compelled to help them write the next chapter in their digital journey. In many ways you are a transformation strategist. You can understand complex, abstract challenges and can articulate them in simple & concrete terms. You have a solid technology background to understand how complex Technology Teams operate and how Identity Solutions influence that landscape. You have a keen eye to not only seek out customer pain & risks to remediate, but also search for solutions that can optimize business values and outcomes. You have the powerful combination of being technically savvy & having business insight. You act as an empathetic, objective, trusted advisor and know the credibility & experience you bring to any customer conversation is an invaluable currency. As a Business Architect - Public Sector at Okta, you will hone each of these skills by advising a diverse set of customers and helping set their roadmap on what is possible using Okta’s Identity Platform.

This role will exclusively interface with U.S. federal agencies (DoD/Intel/Civilian) as well as State, Local and Educational (SLED) agencies and institutions. To effectively operate within these environments, and navigate its respective customs & courtesies, a prospective candidate must have experience as a strategic advisor of identity & cybersecurity to these agencies. Having influenced the purchase of value-added technology products and/or technology services in those conversations is required. U.S. Military service is preferred.

Job Duties and Responsibilities:

• Supports the sales & services teams in helping customers understand what they can achieve with Okta
• Digests customer requirements and articulates the business value of solving business problems using cloud technology
• Owns business architecture workshops and leads customer discussions that will transform customer’s digital experiences, IT infrastructure, and security posture.
• Crafts collaborative, engaging workshop material that synthesizes known customer experiences and sequences what is possible with Okta.
• Understands how to architect an optimal user experiences and how it is influenced by business process & technology
• Collaborates effectively with partners (GSIs & boutique firms) in a shared vision of delivering success to Okta customers
• Captures key insights learned from the field and seeks to continuously evolve delivery frameworks and models.
• Contributes to thought leadership (articles, white papers, blogs) that increases Okta Professional Services’ content capital.

Minimum Required Knowledge, Skills, and Abilities:

• A passion to advocate for the customer, which has been expressed through previous functional or technical delivery & customer-facing roles, such as technology consulting
• Ability to build trusted relationships required to be successful in a customer environment
• An elite writer, facilitator, and storyteller to the entire spectrum of customer audiences (from individual contributors to business stakeholders to executive leadership)
• A quick learner who requires minimal (but reasonable) preparation time speak with confidence about a customer sales or delivery scenario
• Able to set clear delivery expectations and met commitments with minimal revision
• Positively influence and operate effectively within the traditional context of a software delivery lifecycle project - adhere to project scope, schedule, and budget
• Experience working both independently and in large-scale, matrixed-team environments
• Exercises a problem solving mindset and mature judgment to prioritize work & effort that will inform customers’ future-state identity investment roadmap
• Well versed in user experience & business process optimization
• Discover and explore overall business architecture through persona definitions and journey maps to quantify Identity Solutions and inform technical design
• Ability to work with technical team members as well as functional team members on delivery projects & programs
• An expert in core SaaS principles
• Experience with at least one standard network security protocol (eg. OAuth, OAuth2, SAML, LDAP)
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Coach and mentor more junior team members as necessary on projects & programs
• Typically 10-25% travel
• 10+ years of identity & cybersecurity strategic advisory within the Public Sector - U.S. federal agencies (DoD/Intel/Civilian) as well as State, Local and Educational (SLED) agencies and institutions
• 8+ years digital strategy experience - influencing the purchase of value-added technology products and/or technology services.
• U.S. Military Service is preferred

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