Number of Job Openings Available:

1

Date Posted:

August 16, 2024

Department:

62842100 Courage Kenny Rehabilitation Associates

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

This supervisor will have direct oversight of business support staff located at our Courage Kenny Mercy, Golden Valley, Abbott Northwestern Hospital, and United Hospital clinics.  Additionally, they will support Allina Senior health remote business support staff and workflows.

Job Description:

Supervises business support areas in a single specialty or multi-specialty site. Organizes work site and work processes to optimize service and operational efficiencies.

Principle Responsibilities

• Plans, coordinates, and directs business operations.
  • Coordinates registration/scheduling.
  • Manages medical billing charge entry.
  • Maintains medical records.
  • Coordinates patient care coordination.
  • Directs patient service representatives.
  • Supports ongoing process improvement and problem resolutions.
  • Implements policies, and procedures.
• Manage and develop staff and work teams.
  • Coordinates with recruitment in selecting and retaining qualified applicants.
  • Trains and orients new staff.
  • Manages the performance of staff, including; coaching, recognizing, and delivering annual performance reviews.
• Address patient concerns.
  • Works with providers and staff to address patient and/or family member concerns.
  • Takes appropriate action to ensure resolution to concerns.
• Participates in the budget process.
  • Develops and monitors the operations budget for area responsible.
  • Ensures financial and staffing target are met.
  • Uses critical thinking to offer suggestions and innovations that work towards continuous quality improvements.
• Other duties as assigned.

Preferred Qualifications

• For all other locations (other than New Ulm): Bachelor's degree preferred;
  Associates degree in business or health related field and 4 years of related experience required or 6 years of related experience and must commit to enroll in an Associate’s program within 6 months of hire and obtain an Associate’s degree within 4 years of hire. 2 years of leadership experience preferred
• For New Ulm Medical Center, Associates degree

Physical Demands

• Sedentary:
• Lifting weight Up to 10 lbs. occasionally, negligible weight frequently