Clinical Sales Manager, CPT – Philadelphia, PA

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

The Clinical Sales Manager, CPT will partner and collaborate with key stakeholders within Commercial to achieve region revenue growth goals and manage region’s clinical specialists and resources. This position will identify and implement strategies to increase coverage efficiency, improve productivity, and strengthen selling mindset of the clinical team. Responsible for the development and coaching of clinical representatives, as well as administrative management tasks.
 
What You’ll Work On:

• Partner with Regional Sales Manager, Territory Managers and Clinical Specialists to drive revenue growth and market share capture through strong coordination of sales and service efforts across the region.
• Identify clinical resources opportunities using analytics, time studies and/or field visits.
• Address clinical opportunities through coaching or the development and execution of measurable initiatives.
• Coordinate, develop, and implement strategies to increase service efficiency and optimize clinical headcount utilization. Leverage best practices via network of Clinical Leaders and training.
• Coordinate, develop, and implement strategies to increase service efficiency.
• Manage and coach clinical specialists through the utilization of field rides, individual and group meetings and company resources to ensure regional alignment of goals, development of talent and adoption of best practices.
• Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills and capabilities needed to win in the market.
• Communicate and drive alignment within NM at both the Area/Regional level on vision, goals and activities.
• Adhere to, communicate, and reinforce policies, business conduct and quality standards.
• Be critical part of a collaborative regional management team to locate, recruit and hire top clinical candidates for open positions. Continually work to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities.
• Oversee the training and development of the Clinical Specialist team in the assigned geography in basic sales skills, trial/implant procedure, service delivery, competitive and product knowledge.
• Ensure all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed.
• Coach and advise the assigned Clinical Specialist team on teamwork, time and task management, and career development.
• Perform administrative tasks related to management, expense, inventory and communication activities.
• Ability to travel approximately 25-50% of the time, dependent on territory geography.
• Schedule flexibility for case coverage and client meetings after hours and on weekends.

Required Qualifications

• Bachelor’s degree plus 7-9 years of related work experience or an equivalent combination of education and work experience.
• Demonstrated leadership/credibility in similar roles/industries.
• Strong business acumen and strategic problem-solving skills.
• Ability to interact effectively with internal and external customers.
• Ability to manage conflict effectively and effect change.
• Strong oral and written communication skills.
• Strong project management experience.
• Must be energetic, organized, determined and goal oriented.

 
Preferred Qualifications

• Prior NM experience or demonstrated aptitude in NM knowledge for implants and device support.
• Knowledge of local NM customer base preferred.

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: 

www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com or Facebook at www.facebook.com/Abbott.