Home Office WC Director

How you will make an impact

• Provide technical claim oversight on complex, high dollar workers compensation claims.
• Review and authorization of reserves, settlements, and payments within delegated level of financial authority and in excess of field office authority.
• Ensure compliance with established Claim Handling Guidelines, Litigation Guidelines and Best Practices relative to coverage, investigations, reserving, litigation management, disposition, and coding.
• Participate in claim reviews to ensure delivery of superior levels of technical claim handling quality and customer service.
• Interaction with business partners on large exposure claims, emerging trends and changes in statute and case law.
• Mentoring and training of claim staff with focus on regulatory compliance, state reporting and data integrity.
• Performs other duties as assigned by WC Senior Leadership  

What you will need to succeed

• 10 + years claims adjusting experience within a claim technical operation, in-depth understanding of Workers’ Compensation claim handling and servicing requirements. 
• Analytical skills with strong business acumen and ability to work across organization in matrix reporting relationships
• Strong (oral / written) communication and interpersonal skills
• Bachelor’s degree from a four-year college or university preferred
• Technical expertise in one or more claim functions
• Career development, mentoring and coaching skills

Veterans encouraged to apply.

Ready to excel in your career?

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.