At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.

The Claims Analyst II is responsible for assisting with the oversite of insurance claims and company risk management functions. This position manages the assessments of insurance claims including drafting of responses, and working with the management team to develop risk mitigation and present programs to mitigate the Company’s risk. This position will work closely with the risk management team, insurance adjusters, brokers, and internal stakeholders.  Attention to detail is a must, as is excellent organizational skills and an ability to multi-task.

Essential Functions/Responsibilities

• Manage Mill Creek incident and claim processes based on Risk department procedures and individual states requirements for First Notification of Loss (FNOL).

• Reply to inquiries related to incidents submissions and processed claims, work on various claim projects, identifying issues, root causes and recommended solutions.

• Create or update claim related policies, procedures and workflows.

• Manage and maintain the monthly Risk Department Open Claims report, including updates from claim adjusters and attorneys’ status updates with next steps.

• Assists Risk Managers with presentations; training materials and OSHA annual reports;

• Coordinate with Mill Creek insurance consultants and JV partner insurance representatives to ensure proper placement and coordination of any project specific insurance claim.

• Audit compliance with risk management practices including vendor exemptions and approvals.

• Maintain knowledge of trends in construction insurance industry, including thorough working knowledge of insurance products, coverage and pricing.

• Assist with internal communication related to all risk management initiatives.

• Assist with certificate, surety bond management and insurance carrier communication(s).

• Perform other duties as assigned.

Education and/or Experience

• Bachelor’s Degree in Business Administration or related fields

• 5 years’ experience in Insurance Claims, Risk Management, or related fields.

Skills/Specialized Knowledge

• Experience with Origami RMIS software or other RMIS systems a plus.

• Judicial, Workers Compensation, OSHA guidelines 

About the Benefits of joining the Mill Creek Team

• Competitive compensation

• Comprehensive medical, dental and vision

• Employer sponsored short and long term disability, Life and ADD insurance

• 401k with employer matching

• Paid time off benefits: Vacation, Sick, Holidays

Mill Creek is an Equal Opportunity Employer

Are you ready to contribute to the success of Mill Creek Residential?  If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!