Manager, Revenue Operations

Posted:
8/21/2024, 3:28:53 AM

Location(s):
San Francisco, California, United States ⋅ California, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Operations & Logistics ⋅ Sales & Account Management

Pay:
$86/hr or $178,880 total comp

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Team

The Revenue Operations team at Mixpanel partners with the Commercial Leadership to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, and support ongoing business operations management - whatever is needed to make our GTM teams successful!

About the Role

As a Manager of Revenue Operations, you will own key annual planning processes globally including forecasting, headcount and quota planning, weekly business review reporting and analyses for rep productivity. Your job will include in-depth quantitative analysis of operating metrics globally to inform new strategic initiatives. 

Responsibilities

  • Central owner for forecasting, headcount planning, quota planning for all of Mixpanel GTM globally 
  • Primary advisor to GTM sales leadership on end-to-end Go-To-Market operations
  • Drive quarterly and annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan
  • Manage revenue operations managers working on different parts of the pipeline. 
  • Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews
  • Perform strategic product, market, and customer and competitive analyses to identify new growth drivers or opportunities for improvement
  • Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
  • Collaborate with sales, finance, enablement, marketing, and other cross-functional stakeholders to design and execute strategic operational projects to increase sales productivity, operational efficiency, and revenue
  • Ensure successful implementation and execution of key strategy initiatives in a cross-functional project management role, being accountable for final results

We're Looking for Someone Who Has

  • 6+ years of total work experience in an analytical role (Strategy, Finance, Analytics, Sales Operations, Business Operations, Management Consulting)
  • 1-2+ years team management experience
  • Expert proficiency in financial modeling, SQL and analyzing complex and large data sets 
  • Outstanding written and oral communication skills
  • Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines
  • Track-record of collaborating with cross-functional partners to lead transformation and growth
  • Fluency with core Go-To-Market operations, forecasting and metrics including CAC, LTV, ROI, Conversion Ratios, and other Efficiency metrics
  • Understanding of both enterprise sales motions and product-led sales motions
  • Experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment, preferably at a SaaS or B2B organization
  • Highly motivated, innate intellectual curiosity, and a strong desire to drive impact
  • Demonstrable passion for the data analytics industry
  • Comfortable working with ambiguity

Bonus Points for

  • Experience at a top tier Management or Strategy Consulting firm or at an Investment Bank
  • Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure
  • Direct or indirect management experience of Sales Operations teams
  • Direct or indirect management experience with global sales leaders in worldwide regions

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range
$189,000$231,000 USD

Benefits and Perks

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

  • Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
  • Customer Focus: Our customers’ success is our success
  • Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
  • Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
  • One Team: We can’t win without each other

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.