Senior Product Designer

• Contribute to Zip’s new product and new feature development
• 6 month fixed-term contract to cover parental leave
• Hybrid working from our Sydney CBD office

Write your story with Zip

As a Senior Product Designer in Zip’s Acquisition team, you’ll be working and contributing to the build of Zip’s new product and new feature development for millions of customers across Australia. 

This Senior Product Designer will be working end-to-end, across UX, interaction and UI design. You'll work closely with a cross-functional team to ship and deliver quality products, and understand how to prioritise in a fast paced environment. 

Acquisition has a range of stakeholders engaged from across the business, and therefore a big part of this role is stakeholder management. We’re looking for a strong communicator who feels comfortable liaising with our Chief Product Officer, Credit Risk, Fraud etc. 

If you feel comfortable with the above and you’re someone who enjoys leading pieces of work / confident working autonomously, this could be the role for you! 

This is a hybrid role based out of our Sydney CBD office (2 days in office minimum). Being a 6 month fixed-term contract this position may get extended, however there are no guarantees. What you’ll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow. 

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

• A self-starter with 5+ years working in interaction & product design
• Have a portfolio that demonstrates app & web design experiences that showcase:
  - Driving strong business outcomes
  - Passion for design thinking methods and a deep understanding of design practices
  - Attention to detail and a strong visual sensibility & interaction design
  - Well informed design direction & solutions that scale 
• Experienced communicator who is passionate about storytelling and the ability to turn insights into thoughtful narratives utilising data. You’re accomplished at conveying complex concepts clearly and persuasively to a variety of audiences, both verbally and in writing 
• Collaborative by nature and adept at facilitating workshops & discussions as well as negotiating with other disciplines and advocating for high quality experiences
• Experienced conducting lean design experiments that target customer pain points and key business metrics
• Prioritise competing priorities in a fast-paced environment
• Experience working with and contributing to design systems
• Our values live in your DNA: Customer First, Own It, Stronger Together and Change the Game
• Engage with our customers and be an advocate for UX research
• If you’ve worked in a product environment previously, that is a bonus

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• Paid leave annually, including birthday leave and quarterly wellbeing days
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including free access for you and family members to our EAP service Sonder
• Fee-free Zip products, and discounts with Zip merchant partners (AU)
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne)

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

#LI-Hybrid