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Position Summary

Description:

Aetna’s Healthy Aging Support Program (HASP) is a short term, self-management education program.  The HASP RN is responsible for telephonically assessing, planning and one on one coaching to build members’ confidence and ability to manage their health.  This role evaluates the medical needs of the member to facilitate the member’s overall wellness. The HASP RN will work one on one with Medicare members on specific content addressing common health concerns for members with chronic conditions, providing education and resources, and effectively utilizing community, health care, and plan benefit resources.

Fundamental Components:

• Clinically assess all HASP enrolled members to determine their overall health status, coordinating with Medicare Care Management when needs supersede HASP program participation requirements
• Educate members on an array of topics such as Managing Medicines, Nutrition, Safety, Benefits/ Resources, Mindfulness and Working with Care Team and empower participation of the group coaching participants
• Assist the member in actively participating with their health care providers and Aetna Care Management teams regarding decisions that impact their health and well-being
• Document all member interaction into the appropriate member record(s)
• Demonstrate empathy for situations faced by our members and their caregivers
• Troubleshoot unavailability of resources, securing support as needed to close member gaps
• Follow program workflows consistently, following up with members to review their personal action plan and determine if any additional referrals are needed (e.g., Care Management, Behavioral Health, etc)

Required Qualifications

• 5 years clinical practice experience
• Candidate must support 8:00 AM - 5:00 PM Mountain Time or 7:00 AM - 4:00 PM Pacific Time
• Active and unrestricted Compact RN licensure

Preferred Qualifications

• Managed Care/Medicare/Medicaid experience preferred
• Bilingual preferred - Spanish
• Effective communications, Organizational and interpersonal skills
• Ability to work independently
• Efficient and effective computer skills including navigating multiple systems and keyboarding

Education

• Associates Degree or Nursing Diploma Required
• Bachelors Degree Preferred

Pay Range

The typical pay range for this role is:

$54,095.60 - $116,760.80

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 11/22/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.