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Job Description: 
As Assembly Quality Manager at Caterpillar, you will oversee the administration and continual improvement of quality management systems. 

 
What you will do:  

• Supporting development of quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of manufactured products. 
• Leading the development and implementation of corrective action and preventive measures to achieve quality targets. 
• Investigating and addressing trends with internal and external non-conformance. 
• Leading, managing and developing multiple teams, team leaders, quality specialists and inspectors to assure that quality standards are met. 
• Developing and reviewing reports to review with quality assurance, production, management, and engineering personnel to solve quality issues. 
 

Top Candidates Will Have: 

• Previous supervisory experience 

What Skills You Will Have:  
 
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan. 
Level Working Knowledge:  
• Contributes to short-term operational plans. 
• Anticipates and adapts to plan changes. 
• Monitors progress of work against plan as required to meet objectives. 
• Reports variances and makes agreed-upon corrections. 
• Under guidance, develops tactical plan for own direct responsibility. 
 
Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization. 
Level Extensive Experience:  
• Interprets results of quantitative and statistical tools and explains results to others. 
• Communicates key benefits of a quality management process. 
• Conducts and directs quality reviews. 
• Develops expertise in quality assurance tools, techniques, and standards. 
• Develops quality assurance processes based on Six Sigma, ISO 9000 or Baldrige principles. 
• Develops programs for motivating employees to meet or exceed quality goals. 
 
Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner. 
Level Working Knowledge:  
• Demonstrates experience participating in productive collaborative processes. 
• Under guidance, initiates collaborative meetings. 
• Assists in communicating shared goals with diverse groups and parties. 
• Helps promote collaboration across generations, functions, regions, and levels. 
• Helps solve business problems and meet business goals through collaborative processes. 
 
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. 
Level Working Knowledge:  
• Develops basic persuasive arguments. 
• Discusses organizational culture around providing input on decisions. 
• Uses active listening skills and probing techniques to surface opportunities to influence. 
• Identifies who the decision makers are and how they receive information. 
• Regularly presents ideas or suggestions to associates in persuasive terms. 
 
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. 
Level Working Knowledge:  
• Identifies and documents specific problems and resolution alternatives. 
• Examines a specific problem and understands the perspective of each involved stakeholder. 
• Develops alternative techniques for assessing accuracy and relevance of information. 
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. 
• Uses fact-finding techniques and diagnostic tools to identify problems. 
 
Quality Risk Management: Knowledge of processes, tools, and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products. 
Level Working Knowledge:  
• Documents the key steps of a unit-specific risk management process and associated procedures. 
• Explains and analyzes quality indicators and metrics relevant to own unit or function. 
• Highlights Quality Risk Management issues throughout the product life cycle. 
• Participates in a crisis management team to address quality issues. 
• Understands overall business objectives to effectively mitigate risks associated with quality. 
 
Lean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes. 
Level Basic Understanding:  
• Cites examples of benefits and risks associated with implementing lean principles. 
• Describes basic tools for observing existing processes and identifying waste. 
• Cites industry or company examples of successful and unsuccessful lean implementations. 
• Identifies key lean principles and highlights of the lean manufacturing process. 
 
Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences. 
Level Basic Understanding:  
• Explains the rationale for finding and resolving the real cause of a problem rather than simply continuing to deal with the symptoms. 
• Describes the basic steps in an approach to root cause analysis (RCA). 
• Gives examples of problems that were resolved through root cause analysis. 
• Defines the terms 'Fixes that Fail structure' and 'Addiction structure'. 

Additional Information: 

The primary location for this position is Decatur, IL 

Domestic relocation assistance is available 

This position may require up to 10% travel 

Sponsorship is not available 

What you will get: 

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. 

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides: 

• Competitive Base Salary 

• Annual incentive bonus plan* 

• Medical, dental, and vision coverage 

• Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 

• 401k savings plan 

• Health savings account (HSA) 

• Flexible spending accounts (FSAs) 

• Short and long-term disability coverage 

• Life Insurance 

• Paid parental leave 

• Healthy Lifestyle Programs 

• Employee Assistance Programs 

• Voluntary Benefits (Ex. Accident, Identity Theft Protection) 

*Subject to annual eligibility and incentive plan guidelines. 

Final details: 

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. 

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media