Inside the Role

This position is responsible for managing inbound and outbound domestic and Canadian used truck shipments in support of new truck customers, transporters, storage vendors, and the dealer and SelecTrucks network. The role ensures the accuracy and integrity of all receiving, shipping, repair, and inventory documentation to support recordkeeping, audits, and compliance requirements.
The Specialist monitors storage inventory, repairs, maintenance, and vendor invoicing, and reconciles discrepancies as needed. This role requires a working knowledge of transportation and storage contracts and the ability to manage exceptions or changes in process flows across multiple customer types, including dealers, fleets, and external customers. Close collaboration with Acquisitions, Inspections, Controlling, Marketing, Sales, and other internal teams is essential to ensure operational success and a positive customer experience.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• Maintain and process all inbound and outbound receiving and shipping records using vendor systems and processes
• Coordinate with carriers to ensure timely and accurate delivery of inbound and outbound shipments
• Expedite shipments when required to meet business and customer needs
• Review transportation incidents and accident root causes, working with transporters to determine fault
• Process documentation to secure reimbursement for transportation-related damage
• Investigate and resolve internal and external shipping and receiving issues
• Partner with internal functional teams to resolve operational issues and improve process effectiveness
• Collaborate with Used Truck Acquisitions and Sales teams to monitor and enhance customer satisfaction
• Create, analyze, and distribute operational, inventory, and performance reports
• Coordinate shipment timing for used truck sales across retail, wholesale, and export channels
• Support KPI analysis and corrective action implementation in partnership with Analyst II
• Monitor storage inventory and ensure repairs are reviewed, approved, and processed for payment
• Conduct quarterly audits of storage inventory, repairs, and approvals, maintaining accurate audit records
• Ensure all shipping, inventory, and vendor documentation remains current and compliant
• Participate in inventory, vendor, and customer fleet meetings to report shipment status
• Participate in or lead special projects focused on process improvement
• Maintain performance metrics and KPIs for compliance tracking and reporting

Knowledge You Should Bring
• Bachelor’s degree and 2-4 years of relevant experience, or 4 years of relevant experience in lieu of degree, is required
• Requires basic understanding of theories, practices, and procedures related to job field
• Works within standard practices and procedures to analyze information and problems of limited scope
• Works within standardized procedures to meet objectives and deadlines

• An attached resume is required

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.