About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

About Sales and Business Development：

Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner’s full potential through account management.

What you’ll do :

• Sales Planning and Execution: Create and deliver complex sales pitches to prospective merchants, to establish new destinations and/or verticals for Klook.  Negotiate with new merchants to ensure they will be successful upon joining the platform (onboarding standards, supply strength metrics, etc) to help surpass goals. Ability to formulate scalable sales strategies for the vertical/region.

• Sales Acquisition and Pipeline Management: Identify ideal suppliers to join the Klook platform to expand offerings. Develop, manage, and nurture a robust acquisition pipeline to achieve successful business outcomes.

• Destination/Vertical Ownership: Effectively manage a designated destination and/or vertical by gathering key insights, establishing relationships with key stakeholders, and representing Klook 

• Strategic Planning: Contribute to quarterly strategic planning and improvement initiatives aimed at achieving supply strength metrics goals.

• Cross-Functional Coordination: Collaborate closely with various internal functions (e.g., marketing, supplier operations, customer service, finance) to maximize sales, ensure alignment, enhance operational efficiency, drive customer satisfaction and repeat business. 

• Team Management and Development: Lead, coach, and cultivate growth within the BD team to achieve business and key supply strength metric targets.

What you’ll need :

• Excellent verbal and written communication skills in both English and Vietnamese

• A minimum of 7 years of experience in a Sales/Business Development related environment, E-commerce or OTAs is a plus.

• Advanced Sales Techniques: Advanced proficiency in diverse sales techniques including sophisticated negotiation strategies, consultative selling, strategic deal structuring, and relationship management at a senior level, crucial for driving significant growth and securing large-scale partnerships.

• Strategic Pipeline Management: Extensive experience in identifying strategic opportunities, nurturing relationships, and strategically managing sales pipelines at a senior level to drive sustainable business growth and achieve ambitious targets.

• Strategic Vision and Planning: Capacity to think strategically, develop long-term plans, and drive strategic initiatives at a senior level to capitalize on market opportunities, address challenges, and achieve ambitious business goals.

• Commercial mindset: Entrepreneurial spirit to connect all pieces together and grow business as a 'company' rather than an isolated BU. A fast learner with high degree of persistence and resourcefulness to get things done.  Sensitive to real world trends and willing to experiment.

• Cross-Functional Collaboration: Seasoned ability to collaborate with diverse teams and stakeholders at a senior level to develop and execute strategic initiatives, optimize processes, and drive business success, ensuring alignment and maximizing synergies across functions.

• Business Acumen: Advanced understanding of key business principles, metrics, and industry landscapes at a senior level, coupled with deep knowledge of the company's products/services and strategic vision, critical for driving strategic planning, business growth, and achieving ambitious goals.

• Team management: Ability to build and develop a strong BD team and culture from effective hiring, onboarding, probation and performance management.  Adept at relying on key metrics and defined SOPs to manage team's performance and tasks effectively and at scale.

What you’ll get :

• An awesome team of international colleagues 

• A rare chance to build a global travel and leisure brand with a long runway of opportunities ahead

• An environment that values and supports your growth 

• Ownership of projects with real impact

• No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.