Software Developer – SFDC

Important Information

Experience – 5+ Years

Job Mode – Full time

Responsibilities:

• Develop and customize Salesforce applications, features, and functionality
• Work closely with stakeholders to understand business requirements and provide technical guidance and solutions.
• Troubleshoot and resolve issues, bugs, and performance bottlenecks.

Requirements:

• Expertise in integration - Whatsapp, message apps, chat, chatbot and voice integration is crucial part of the Service Cloud v2.0 development, and
• Expertise on Case management, tasks, account info, etc. aligned with Service Cloud in Salesforce.

A minimum of 5+ years of experience in Salesforce development, with experience working as an individual contributor as well as leading/mentoring the team if required.

• Strong expertise in Service Cloud, including Cases, Email Handlers, Omni-Channel, Tasks, Events, and Accounts.
• Proficiency in Apex, LWC, Aura Components, and both inbound and outbound integrations.
• Nice to have: Certifications in Admin, PD1, and JS1.

• Excellent problem-solving and analytical skills.
• Ability to meet deadlines
• Fluent in English
• Good communication skills

About Encora

 

Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world. Our technology practices include Cloud Services, Product Engineering & Development, Data Modernization & Engineering, Digital Experience, DevSecOps, Cybersecurity, Quality Engineering, Generative AI, among others. At Encora Inc. we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.