Posted:
8/30/2024, 7:48:09 AM
Location(s):
Salt Lake City, Utah, United States ⋅ Utah, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Operations & Logistics
Workplace Type:
Hybrid
Lucid Software offers a leading Visual Collaboration Suite that helps teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE, and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian, and Microsoft.
With a fast-growing team of more than 1,000 employees, we are committed to maximizing collaboration and innovation in the workplace through our products and with our people. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive, whether that’s at home, in the office, or a combination of the two.
We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we welcome diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.
Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list.
We are looking for an experienced manager to help scale our Customer Experience (CX) Go-To-Market Operations team through our company’s growth. This role will work closely with our CX leadership team acrossCustomer Success, Professional Services, and Customer Support as a business partner supporting business operating rhythms, strategic decision-making and planning, process improvement, and performance management reporting.
Responsibilities:
Requirements:
Preferred Qualifications:
#LI_MK1
Website: https://lucid.co/
Headquarter Location: South Jordan, Utah, United States
Employee Count: 1001-5000
Year Founded: 2010
IPO Status: Private
Last Funding Type: Secondary Market
Industries: Collaboration ⋅ Enterprise Software ⋅ Information Services ⋅ Information Technology ⋅ Internet ⋅ Mobile ⋅ Mobile Apps ⋅ SaaS ⋅ Software