At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

Qualifications:

• Minimum of six (6) months of experience in a housekeeping or cleaning role preferred.

• Basic English communication skills are preferred.

• Must have excellent customer service and hospitality skills.

• Must be able to stand, stoop, bend and walk for prolonged periods of time. 

• Able to pull, lift and push up to 150lbs during entire shift.

• Must be able to work a flexible schedule, including nights, weekends and holidays as required.

Responsibilities:

• Perform evening turndown service, including turning down the bed, closing drapes, dimming lights, and providing turndown amenities.

• Replace used towels, toiletries, and other amenities to ensure the room is fully stocked and guest-ready.

• Ensure guest rooms are clean and tidy, including straightening up personal items, emptying trash, and organizing furniture.

• Greet guests in a friendly and professional manner if encountered during turndown service.

• Address any guest requests or preferences, ensuring a personalized and comfortable experience.

• Maneuver turndown attendant carts with supplies, amenities, clean linen, and keep turndown attendant carts clean and organized. 

• Operate a Smartphone device to access Guest room assignments and report unusual room conditions or rooms in need of repair submitting work orders. 

• Cleans and sanitizes all rooms and bathrooms.

• Comply with OSHA regulations and Loews Hotels cleaning policies, training guidelines and procedures. 

• Assist with other housekeeping tasks as needed. 

• Other duties as assigned