Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending

​•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

TITLE:                   EComm Ops Analyst

JOB LOCATION:  350 Campus Drive, Marlborough, MA 01752

DUTIES:  Work to support our digital operations. Involved in the process of selecting and managing BJ’s Wholesale Club, Inc’s suppliers, specifically to analyze vendor compliance reporting and

provide recommendations to the BJ’s product & merchant teams based on shipping KPI’s.

•Provide detailed reporting tracking key KPI’s to monitor omni category fulfillment performance and offer actionable business insights helping impact operational efficiency and drive strategic direction

•Complete vendor warehouse mapping, including regular audits to identify and resolve discrepancies in collaboration with vendors and BJ’s engineering team

•Manage the set up of new clubs, ensuring orders are routed based on warehouse locations serving that zip code

•Partner with core merchants and vendors to troubleshoot order fulfillment issues, closely monitoring inventory cancellations and shipping sla’s

•Partner with core merchants and vendors to establish, monitor and remediate issues with vendor SLA’s and standards.

•Execute high priority projects in close collaboration with internal stakeholders for continuous process improvements and enhancements, drive the         decision-making process and communicate on progress frequently

•Provide analyses in areas such as back orders, delivery processes and shipping profitability at category and program level

•Partner with analytics teams in developing custom reports and dashboards, perform root cause analysis to troubleshoot data issues

•Maintain BJ’s drop ship vendor database

•Analyze vendor compliance reporting and provide recommendations to the BJ’s merchant teams based on shipping KPI’s and order fill rates

Provide input to product engineering to solve for issues and opportunities to improve vendor fill rates and overall member satisfaction

•Partner with our service provider and BJ’s management to deliver weekly and quarterly business and performance reviews

REQUIREMENTS: Bachelor’s degree in Business Analytics, Business Management or a related field or foreign equivalent, plus 1 year experience as a Business Analyst or related; 1 year experience in e-commerce sales, data analysis, build data models, identify opportunities for improvements in operational processes and provide recommendations, provide operational reporting and build custom dashboards in Excel; Pivot table analysis; Salesforce Sales Cloud tool; experience may be gained concurrently.