• Information Technology Services

• Full-time, permanent position

• A competitive salary package will be negotiated with the successful candidate commensurate with previous experience (HEW Level 9)

• Based at our vibrant St Lucia campus

About This Opportunity 

The Senior Manager, Strategic Design and Delivery, leads a team responsible for defining and delivering key services and initiatives within a complex environment, ensuring they align with evolving client needs. Reporting to the Director of Higher Education Technologies, the role oversees staff, contractors, and vendor contracts to ensure the effective delivery of enterprise applications. This position focuses on thought leadership and the implementation of new technologies, supporting UQ's commitment to providing high-quality services and experiences to its community.

Key responsibilities will cover Strategic Design and Planning, Consultancy, Demand Management, Emerging technology monitoring, Portfolio Management and initiative delivery, Performance Management, and Relationship Management. This will include, but is not limited to:

• Overseeing strategic design, planning, and demand management activities, ensuring alignment with the Technology Master Plan and ITS Governance.

• Leading complex projects to enhance the UQ Digital Environment, improving user experience, self-service, and business outcomes.

• Managing stakeholder relationships, providing consultancy, data analysis, and problem resolution while supporting the implementation of solutions.

• Managing staff and contractors, including recruitment, workforce planning, development, and performance management.

A competitive salary package will be negotiated with the successful candidate commensurate with previous experience. Our salary package will be comprised of base salary plus a generous 17% employer superannuation contribution. As these roles are covered by an Enterprise Agreement, you will also receive regular remuneration increases in line with the Enterprise Agreement.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

• 17% superannuation contributions

• 17.5% annual leave loading

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• UQ Study for Staff

• On campus childcare options

• Cheap parking (from just $5.75 a day)

• Salary packaging options

About You

• Qualifications and training equivalent to a postgraduate degree in IT or related field, or significant progress towards such qualifications, and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training.

• Extensive experience in managing the development and support of software and web applications in a complex environment and a superior understanding of technical requirements and management issues related to this.

• Extensive experience and proven expertise in managing, leading and motivating a team of staff in a changing environment.

• Extensive experience and proven expertise in managing projects, significant procurement activities and budgets to deliver quality IT outcomes for clients in a timely and cost-effective manner.

• Proven strategic thinking, analytical and problem-solving skills including the ability to conceptualise, establish and implement new initiatives and innovative solutions within a specified framework.

• Well-developed interpersonal, written and oral communication and negotiation skills and proven capacity to develop and maintain strong professional relationships with stakeholders.

• Demonstrated ability to maintain a current working knowledge of relevant emerging technologies, research, methodologies and best practices and develop and deliver services that utilise best practice and appropriate technology to meet the University’s business requirements.

• Outstanding people leadership experience evidenced by strong people management skills, exceptional teamwork and collaboration.

The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia, criminal check, education check etc. 

Work Rights:

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.  

Questions? 

For more information about this opportunity, please contact Tabetha Bozin at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line. 
 

Want to Apply? 

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the ‘About You’ section  

• Resume 

Other Information 

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

Applications close 30 October 2024 at 11.00pm AEST (R-40198).