Posted:
7/7/2024, 5:00:00 PM
Location(s):
Catalonia, Spain ⋅ Sant Cugat del Vallès, Catalonia, Spain
Experience Level(s):
Internship
Field(s):
Data & Analytics
Workplace Type:
Hybrid
Description -
Description:
Customer Support (CS) is delivering Customer Services & Support for all PPS (Personal & Printing Systems) customers, both Consumer & Commercial. Support is operated through a network of outsourced support & services delivery partners/suppliers.
We are looking for an intern to contribute in CS EMEA Markets (Europe, Middle East and Africa) delivery organization, as part of the Service Delivery Support and Business Management team combining part time job while studying at the university.
Objectives & Responsibilities:
YOU will work with an international team of Operations’ Managers, Quality Engineers, Project Managers and Process Owners to support the management of Operations. For that purpose, you will require data analysis capabilities in order support the team to create actions from insights through data.
Your role will be:
Support and develop data analysis and modelling frame to support Operations management for EMEA market and countries.
Enable, Support and maintain EMEA market data automation and modelling
Contribute to scorecards maintenance
Participate in internal process improvement initiatives
You will be assigned a mentor in our team that will help on your ramp up, guide you through the organization, will organize your onboarding process and support along this journey.
Requirements:
Information system and Big data studies (Currently studying 3rd or 4th year of BSc. or MSc.)
Excellent English level spoken and written
Office tools knowledge
Knowledge of data modeling techniques and tools
Experience working in SQL, Python or R.
Experience in big data and data visualization tools (example: PowerBI)
High analytical, technical and problem resolution capability
Enthusiasm, curiosity, participative and willing to bring new ideas and passion for business analytics
Being part of HP means access to an international community with lots of growth opportunities within the company, professional development resources, networking opportunities, while enjoying in a great atmosphere making an impact.
This internship will be a paid internship.
You will be able to choose to either work office-based or hybrid work style.
Flexible schedule for part time (4h/day) or full time (8h/day) for a 6 to12 months agreement
Lunch in the cafeteria
Love sports? Then take advantage of our sports center (indoor and outdoor); gym, squash courts, tennis courts, basketball courts and with 25+ regular coordinated activities / sports , such as HIIT training, squash, basketball and yoga
A Young employee Network (YEN) which host fun events on a regular basis, such as “beer bust” Fridays at different venues including the beach in the summertime.
We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy and general health
Free printing Happy hour – from photographs to large posters. And Hands-on workshops to print with the latest technology – from wall covers to 3D printed models
Sounds like you? Please apply and let’s talk!
Sales and Services Entity (ES11)
Job -
AdministrationSchedule -
Part timeShift -
No shift premium (Spain)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
Website: http://www.hp.com/
Headquarter Location: Palo Alto, California, United States
Employee Count: 10001+
Year Founded: 1939
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Computer ⋅ Consumer Electronics ⋅ Hardware ⋅ IT Infrastructure ⋅ Software