Staff Software Engineer

Location:  Bangalore

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform, helping telco operators launch and operate successful digital brands. Today, Circles is partnering with operators in 14 countries across 6 continents with the mission to deliver digital experiences to millions of people through our businesses.

With Circles.Life, our digital lifestyle brand established in Singapore, we empower and delight customers by offering digital experiences that go beyond traditional telco services. Circles.Life  is powered by the same SaaS platform and go-to-market strategies developed by Circles, serving as a market-leading example of digital innovation and the future of telco. Circles.Life has earned numerous accolades over the years, including "Best Use of MarTech" at the CX Asia Excellence Awards and #1 in Singapore's Best Customer Service Award.

Circles is backed by global investors such as Peak XV Partners (formerly Sequoia), Warburg Pincus, EDBI, and Founders Fund – renowned institutions with a track record of backing industry-shaking innovators.

Job Description

Key Responsibilities:

• Technical Leadership: Lead the design and implementation of complex, scalable, and distributed systems, ensuring they meet the demands of millions of consumers globally.
• Drive Technical Strategy: Collaborate with engineering leadership to define the technical vision, architecture, and roadmap, ensuring alignment with company-wide goals and strategies.
• Deliver at Scale: Take ownership of critical services across multiple microservices, leading the delivery of features and projects while ensuring timelines, quality, and performance metrics are consistently met.
• Mentorship and Development: Act as a mentor and coach to other engineers, fostering growth within the team and across the organization. Provide technical direction and promote a culture of learning and innovation.
• Cross-Functional Collaboration: Partner closely with Product Managers, Designers, and other stakeholders to deeply understand business requirements and ensure seamless alignment between engineering and product outcomes.
• Establish Best Practices: Define and drive the adoption of engineering best practices for software development, CI/CD, and DevOps, ensuring that systems are reliable, secure, and maintainable.
• Post-Production Excellence: Lead post-production support processes, ensuring robust monitoring, incident response, and continuous improvement. 

Job Requirements:

• Bachelors/ Masters in Computer Science, Software Engineering or equivalent
• Over 8 years of pertinent programming experience with GoLang or Node.js, coupled with a demonstrated track record in successfully managing diverse deliveries. 
• Strong design and architectural experience in building various highly-scalable and highly-available products and services (millions of consumers).
• Comprehensive understanding of all SDLC activities, including analysis, design, development, testing, deployment, and support.
• Prior experience in a fast-paced startup or hyper-growth environment is highly advantageous.
• Extensive experience with backend technologies, including RESTful APIs, microservices, distributed systems, and asynchronous event-driven architectures.
• In-depth understanding of backend technology stacks, including HTTP protocols, API design, relational and NoSQL databases, Linux systems, and containerization technologies (e.g., Docker, Kubernetes).
• Deep understanding of system reliability, scalability, and performance optimization for backend systems.
• Proficiency in GoLang and Node.js is required. Familiarity with Ruby on Rails (RoR), ReactJS, and other modern frameworks is a strong plus
• Experience working in Scrum Agile delivery environments, with a focus on iterative, incremental development.
• Experience with DevOps practices, CI/CD, and cloud platforms such as AWS, with a focus on automation and reliability.

Excellent verbal and written communication skills, with the ability to convey complex technical concepts to technical and non-technical stakeholders.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.