Posted:
5/19/2026, 2:56:25 PM
Location(s):
Sydney, New South Wales, Australia ⋅ New South Wales, Australia
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Business & Strategy
See yourself in our team:
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.
The RBS Control and Customer Outcomes Team (CCO) is focused on supporting RBS to have best practice management of risks, controls and conduct to ensure customers get the right outcomes. We aim to make things simple and easy so that our customers receive the best experience and want to do more business with us.
Do work that matters:
As the Manager, Risk and Control Governance Planning and Reporting you will partner closely with key business areas, including the RBS Financial Crime, Remediation and Privacy teams, to strengthen risk visibility, uplift control environments and support the effective delivery of Risk and Control Self-Assessments (RCSAs).
You will support the Senior Manager to drive improved understanding and management of risks and controls across the business. Key accountabilities include:
Identifying and assessing risks and obligations, ensuring they are appropriately managed within appetite.
Supporting business stakeholders in the design and implementation of controls and compliance arrangements to enable better risk and compliance outcomes.
Advising and supporting business stakeholders with issue and incident management, including identification, root cause analysis and closure.
Supporting the proactive monitoring and embedment of data quality in RiskInSite and associated monthly reporting.
Providing advice, guidance and facilitating consultation with stakeholders on risk management practices and framework requirements
Contributing to risk, incident, issue and control reporting, including sourcing, collating and validating RiskInSite data to support RBS and CCO reporting and attestations
Analysing, tracking and reporting on key risk measures, including Risk Appetite Statement (RAS) Indicators and Key Risk Indicators (KRIs).
We're interested in hearing from people who have:
Experience in Operational Risk Management and applying Operational and Compliance Risk frameworks in practice, including experience supporting or delivering RCSAs and partnering with business stakeholders.
Influencing and consulting skills, with the ability to build relationships with stakeholders at all levels.
Strong written and verbal communication skills.
The ability to think critically and analytically and use data driven insights to solve problems.
The ability to identify and analyse risks and opportunities and recommend appropriate actions.
If this sounds like the role for you then we would love to hear from you. Apply today!
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Website: https://commbank.com.au/
Headquarter Location: Sydney, New South Wales, Australia
Employee Count: 10001+
Year Founded: 1911
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Finance ⋅ Financial Services ⋅ Wealth Management