SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced  Digital Marketing Consultant to serve as a consultative resource to key Enterprise-level customers, guiding them through specialized service packages in various domains (e.g. SEO, Social Medial, etc). This position supports customers by delivering competitive analysis and insights, content evaluation, and best practice recommendations as per customer contracts. 

The Digital Marketing Consultant is responsible for regularly monitoring performance of their assigned accounts, collaborating closely with Customer Success Managers (CSMs) to evaluate performance and identify opportunities for optimization across their assigned Book of Business (BoB). Additionally, this role will also contribute to special projects and internal initiatives, supporting the broader consulting strategy with prescriptive analysis, recurring updates and best practices. 

SOCi expects to pay a base salary in the range of $60,000 - $80,000 CAD base plus bonuses/commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.  

Who We Are

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling thI e workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before.

SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!

How You’ll Make an Impact

• Support an assigned book of business by delivering domain-specific analysis (e.g.SEO, Social Media, etc) and recommendations aligned to SOCi’s packaged services. 
• Participate in customer meetings alongside CSMs to offer prescriptive analysis and insights on performance, updates, and best practices.
• Build best practice materials  based on established industry guidance. 
• Monitor domain-specific performance for assigned accounts (e.g. SEO, Social Media, etc), flagging trends and surfacing opportunities to improve visibility.
• Collaborate with internal partners to design effective programs that support customer goals and business objectives. 
• Provide tailored content and on-page recommendations - such as titles, descriptions, and alt text - based on established guidelines. 
• Document and escalate technical concerns, as they arise, to the appropriate internal resource.
• Assist in troubleshooting customer escalations as needed.
• Be willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned

What You’ll Need to be Successful

• Hybrid Opportunity: This role is fully remote until our downtown Vancouver, BC or downtown Toronto, ON office is established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work.
• Must Have:  
• Minimum of 2+ years of professional SEO or Social Media experience, or other relevant experience in creating and/or implementing SEO or Social Media plans and strategies
• Organized and detail oriented
• Solid written and verbal communication skills
• Advanced Excel and Google Sheets experience
• Google Search Console, Screaming Frog, SEMRush, Google Analytics experience
• Ability to multitask
• Familiar with all Microsoft’s business programs / Google suite
• Takes initiative and strong at following up
• Exceptional customer advocate and internal ambassador
• Experience in a fast paced, deadline-driven environment
• Strong understanding of technical SEO (ex. sitemaps, canonicalization, Schema.org, robots.txt, metadata, site speed optimization) 
• Knowledge of various project management methodologies ( e.g. agile/ scrum ) and ticketing platforms ( e.g. Jira ) a plus
• Basic understanding of HTML / CSS
• Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned

This position will remain open with applications due by April 3, 2026. This position is being hired on an urgent basis. The application window may close before April 3, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.