Job Description:

The Position:

• Greets and directs visitors in a positive and helpful manner. Provides any necessary instructions/directions. Informs appropriate department of the patient’s arrival
• Collects copays, schedules appointments, prepares paperwork, makes appointment reminder phone calls
• Enter and balance daily patient charge sheet, ensures all patient files are accurately updated
• Answers telephone in professional manner, screens calls and takes concise messages. Listens to and evaluates needs of callers and handles appropriately, with a focus on customer service and assistance
• Supplements office staff by assisting with computer input/typing, appointments scheduling, preparation of forms, correspondence,  compilation of data, and other various projects
• Assists in maintenance of office equipment and supplies while maintaining a clean orderly reception area.
• Performs other duties or assists with projects as assigned
• Create a positive long lasting impression on patients

Qualifications (Education/Experience/Knowledge/Skills/Abilities):

• High school diploma or equivalent
• Minimum 1 year receptionist experience, preferably in a health care environment
• Ability to use MS Word, Outlook, Excel, EMR systems, preferable Allscripts
• Interpersonal and communication skills in order to deal effectively, tactfully and courteously with callers, physicians and personnel in an expeditious manner
• Ability to prioritize, multi-task and pay close attention to detail
• Ability to be a team player
• Ability to work independently in a high stress area with good organizational skills

Salary Range:

$19-20 hourly