Medical Receptionist

Posted:
10/2/2024, 1:56:49 AM

Location(s):
Littleton, Colorado, United States ⋅ Colorado, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Job Description:

The Position:

  • Greets and directs visitors in a positive and helpful manner. Provides any necessary instructions/directions. Informs appropriate department of the patient’s arrival
  • Collects copays, schedules appointments, prepares paperwork, makes appointment reminder phone calls
  • Enter and balance daily patient charge sheet, ensures all patient files are accurately updated
  • Answers telephone in professional manner, screens calls and takes concise messages. Listens to and evaluates needs of callers and handles appropriately, with a focus on customer service and assistance
  • Supplements office staff by assisting with computer input/typing, appointments scheduling, preparation of forms, correspondence,  compilation of data, and other various projects
  • Assists in maintenance of office equipment and supplies while maintaining a clean orderly reception area.
  • Performs other duties or assists with projects as assigned
  • Create a positive long lasting impression on patients

Qualifications (Education/Experience/Knowledge/Skills/Abilities):

  • High school diploma or equivalent
  • Minimum 1 year receptionist experience, preferably in a health care environment
  • Ability to use MS Word, Outlook, Excel, EMR systems, preferable Allscripts
  • Interpersonal and communication skills in order to deal effectively, tactfully and courteously with callers, physicians and personnel in an expeditious manner
  • Ability to prioritize, multi-task and pay close attention to detail
  • Ability to be a team player
  • Ability to work independently in a high stress area with good organizational skills

Salary Range:

$19-20 hourly