Posted:
7/16/2024, 5:00:00 PM
Location(s):
Osaka, Osaka Prefecture, Japan ⋅ Osaka Prefecture, Japan
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Our main business is field support (60%) of our diagnostic equipment (gene testing equipment, etc.), regular maintenance (20%), and general repair (20%))
(6割)定期保守点検 (2割]) 修理全般 (2割])の実務を担当する
Supporting the demonstration of inspection equipment and the safe and proper use of customers
Our main mission is not only technical support, but also building good communication, building a relationship of trust with customers, and raising customer satisfaction and repeat operations.
Understand customer needs and issues and provide useful information solutions
Keep an eye on the trends of competitors, share information internally, and utilize various tools to improve the progress of business steps
Respond to complaints in accordance with the Abbott Division's procedures in accordance with the Pharmaceutical Affairs Law
BASIC QUALIFICATIONS | EDUCATION:
Academic background, college graduate, college of technology, graduate school
学歴 大卒者、高等専門学校、大学院
Qualification First-class driving license Ordinary car required
運転免許普通自動車
PREFERRED QUALIFICATIONS:
Experienced in testing equipment, medical equipment industry, service engineer preferential treatment
検査機器、医療機器業界経験者、サービスエンジニア経験者 優遇
PC skills (Exel, Word, PowerPoint, etc.)
スキル(Exel、Word、PowerPoint等)
COMPETENCIES:
Build good communication with customers through technical support
Good communication within the company
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Website: https://abbott.com/
Headquarter Location: Illinois City, Illinois, United States
Employee Count: 1001-5000
Year Founded: 1944
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Biotechnology ⋅ Emergency Medicine ⋅ Genetics ⋅ Health Care ⋅ Health Diagnostics ⋅ Manufacturing ⋅ Medical ⋅ Medical Device ⋅ Nutrition ⋅ Pharmaceutical