The Assistant Manager will support Asia Finance Transformation to review and streamline key finance processes to reduce manual tasks and support data driven business decision making. The incumbent will focus on analyzing and redesigning current processes, partner with technology teams in developing solutions and rolling out the new processes with a regional and global impact.
 

Position Responsibilities:

• Support finance process redesign initiatives across Asia by analyzing current workflows, documenting end‑to‑end processes, and identifying improvement opportunities.

• Map and redesign finance processes (in-market and shared services) in alignment with Regional and Global standards, ensuring solutions can scale across markets.

• Lead discussions with process owners to gather requirements, understand issues, and recommend data‑driven solutions aligned with business objectives.

• Develop rollout plans for redesigned processes, including documentation, timelines, training materials, and stakeholder communications.

• Drive change management activities such as impact assessments, stakeholder engagement, training support, and post‑implementation reviews to ensure high adoption.

• Partner with technical teams to define business requirements, test solutions, and ensure alignment with redesigned processes.

• Track initiative progress, prepare status updates for project sponsors, and proactively escalate risks or issues.

• Prioritize initiatives with local finance teams and coordinate global/regional alignment where required.

• Define KPIs to measure transformation benefits and track performance post‑deployment.

• Lead regular business reviews and prepare dashboards covering productivity, utilization, attendance, challenges, and improvement areas.

Required Qualifications:

• Bachelor’s degree in Accounting, Finance, Business, Information Technology, or related fields; professional certification (e.g., CPA) is an advantage.

• 5+ years of experience in Accounting, Finance Operations, Shared Services, or Finance Transformation; experience in insurance, banking, or financial institutions preferred.

• Exposure to cross‑functional process improvement or digital transformation initiatives is an advantage.

• Strong analytical and problem‑solving skills with the ability to translate data into insights and actionable recommendations.

• Good understanding of finance processes and systems.

• Highly organized, able to manage multiple priorities in a fast‑paced, multi‑stakeholder environment.

• Proactive, curious, and process‑minded, with the ability to challenge the status quo and drive improvements.

• Strong communication and collaboration skills, with the ability to influence stakeholders and support change adoption.

• Proficiency in Excel, data analysis tools (alteryx, powerbi, power apps), and process mapping techniques is an added advantage.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid